Kristal Armstrong, Csm Email & Phone Number

Kristal is a diligent and technically focused people manager with an empathetic leadership style and experience managing individuals and teams to metric-driven success. Her attention to detail and organizational skills are the keys to her consistent successful deliveries as a business and project manager, where Kristal has delivered a wide array of organizational projects with high technical complexity and systemic change management challenges. Kristal has successfully restructured programmatic feedback processes, drove solutioning for technical skilling teams, managed budget, and drafted new SOPs and external vendor work instructions. She has led projects in reworking reporting, KPI and OKR investigation, completed programmatic documentation overhauls, and has experience in SharePoint, GitHub, Excel, PowerPoint, HTML, and CSS. She has closely managed web development teams in re-working externally facing websites according to company-wide accessibility and security standards.A diligent network builder, Kristal is comfortable communicating and presenting with a wide variety of audiences. She also thrives in an environment high in technical and quantitative complexity. One of her greatest strengths is that she is able to synthesize quantitative insights into actionable recommendations adapted to the relevant audience. She has experience networking with, as well as presenting complex ideas to, vendors, team members, and high-level executives. Kristal is passionate about continuous learning and adapts easily to new environments and challenges. With over 3 years of management experience, Kristal thrives while learning new systems and business practices across a variety of industries. While managing her teams, Kristal has found great joy in connecting with her colleagues on a personal level and helping them expand their skill sets while continuing to deliver measured results.