Now more than ever, a home needs to be a place of comfort and peaceful sanctuary as well as a productive and efficient place to live. As a peaceful sanctuary, your home allows you and your family to rest and recharge, and as a functional space, your home helps everyone in the family meet today’s work and recreational challenges.I would love to help you find the home that is right for you and your family!kristanashbridge.coldwellbankerbain.com

For over five years, I have worked in the Sigillo tasting room in Snoqualmie, educating our guests about Sigillo wine, providing them top notch customer service in all areas and giving them a great experience. Most recently, I helped open Sigillo’s flagship tasting room in Chelan, Washington. My essential functions at both locations include:• Providing excellent customer service in all areas: welcome guests, wine education and present the portfolio of wines• Creating and e executing a unique experience for each customer: confidently and knowledgably speaking to each wine varietals, AVAs, winemaker, the winery and Sigillo history• Promoting the sale of wine and driving new memberships to the wine club• Closing sales and up-selling wine as well as food and other items for sale in the TR• Listening to clients, collecting their contact info for future sales as wine is released• Booking and managing TR for private events as well live music and other entertainment• Assisting with wine release parties and hosting ongoing events such as limo and bike wine tours• Promoting and representing Sigillo by pouring at offsite events such as the block parties and wine walks• Participating in educational trainings such as monthly “Wine Knowledge” nights• Learning and managing POS (Order Port) systems and upgrades• Tracking wine and retail inventory plus stocking supplies and general TR maintenance

For five months, I assisted with onboarding new hires for this start up and completed all the tasks involved as an Operations Manager. My role and tasks at Purposeful mirrored my Xpansiv functions. My responsibilities continually changed as the needs of the team evolved and developed. However, my primary task accomplished was the set up and deployment of test kiosk stations for client feedback. Purposeful was a Bill Gates funded temporary project and startup.

During my time at Xpansiv, I served on a Commercial and Operations team. My role and responsibilities in the start-up continually changed as the needs of the Xpansiv tribe evolved and developed. My primary task accomplished was to open and manage Seattle’s flagship office. In addition, I successfully on-boarded over 30 new hires around the US plus Canada. Tandem to my operations responsibilities, I managed multiple marking projects for the commercial team. I assisted with the development, launch of web site and new company logo plus created new marketing tools and resources for the team. Involved in the development and implementation of the GTM plan. Other key responsibilities included the following:• Event planning from inception to completion including client BBQs, board meetings, company-wide 3-day launch party in ABQ and team holiday party• Created and implemented employee retention programs• Facility management on all levels including nurturing relationship with all vendors• Assisted with office expansion in multiple US locations including Canada• Asset recording• Linked up employees to pertinent subscriptions and memberships• Managed domain renewals• Ongoing site changes and updates plus assisted with server migration• Led the research and implementation of new CRM company-wide• Ongoing team training for CRM and ongoing data management• Vendor sourcing and contract negotiation• Project management with marketing agency across the state lines• Fiscal management and expense reporting• Travel arrangement for team

During my time at FAB, I launched and managed several eCommerce accounts such as Walmart, Jet, eBay and Amazon third party plus assisted with management of the Overstock account. My responsibilities included creating a strong brand image, tracking online sales, managing the online transaction system, improving user experience, nurturing prospects, updating each online store and continually listing new products and brands. Computer proficiency, sales orientation, accuracy, teamwork, customer service and attention to details were key to building each market space. Other vital tasks included product pricing paying close attention to and taking advantage of maximum margins and profit gains as well as critical oversight to decreasing prices on brands and products during critical competitive seasons.

Co-founded one of the premier mental health sites. I've had different roles and responsibilities at different times in the operations of athealth.com including Board Membership since 1995.• Manages technology software and system changes to reduce company costs.• Promptly and successfully solves customer phone and email requests.• Manages online customer transactions in a timely manner.• Builds and maintains large customer base of over 45,000 client accounts using Infusionsoft CRM• Responsible for list hygiene and clean customer profile accounts.• Codes, tests, and publishes a monthly revenue-generating e-newsletter to over 28,300 mental health professionals worldwide.• Forecasts and reports revenue. Contributed to the increased revenue of 7.3% in 2015.• Develops and implements marketing strategies and campaigns (email and direct mail campaigns) for new site products and new product features. • Coordinates projects and provides direction to developers, content providers & graphic designers.• Assists in the design, development and implementation of the site content.• Oversees site testing including usability, user-interface, technical standards and quality control.• Acts as liaison between IT team, Continuing Education Director and President.• Confers with board members and company owners regarding marketing and staff recruitment, business operations and development, capital campaigns, financial re-structuring, budgeting, and company vision and direction.

During my first year, my position evolved from Receptionist to Recruiter and then to Facilities Manager. In my second year, I advanced to West Coast Regional Manager. In less than 3 years, I managed office growth and expansion for 10 engineers to over 400+ in Kirkland/Seattle.My regional facilities manager responsibilities were:• Interviewed, hired and trained West coast facilities team.• Managed regional team of over 15 employees in 7 locations.• Ensured professional development within team through individual and group training.• Responsible for employee reviews, counseling, and goal establishment.• Managed and tracked financial reports including attendance, payroll, and temporary staffing.• Developed and implemented site-specific office standards, and policies and procedures.• Planned, organized and managed activities pertaining to mail services, reception services, safety and security, event planning, transportation, office expansion among other facility-related responsibilities.• Provided ongoing move project management including coordination of office renovations, space planning services and staff re-locations.• Provided site support such as new hire orientation, site tours and new hire workstation set-ups. • Acted as interface between Google management, vendors and guests.• Managed vendor contracts and building management services including janitorial services, beverages and snacks, catering and food services, first aid supplies, plant services, and HVAC.• Oversaw and coordinated deliveries of site amenities - massage, food, linens, shred-it, etc.• Updated emergency response plans: evacuation, after-hours emergency response, and strategies for environmental health and safety.• Collaborated with Google’s ERT and Fire Life Safety depart to monitor compliance with state and local regulatory requirements.• Prepared and maintained reports detailing mail services, reception duties, incoming and outgoing calls, ticket trending, helpdesk, and more.

NAEYC Accredited Early Childhood Education (Infant through Kindergarten)As Director, I was responsible for leading and managing all aspects of business administration, including annual and monthly budget and finances, management of a staff of 30+, all day-to-day operations, and served as the outward face of the business to our parent customers. Examples include:• Recruited, interviewed, and hired teachers, administrative staff and vendors.• Built family partnerships through planned ongoing events.• Coordinated team-building activities and ongoing training sessions.• Managed day-to-day center operations (health and safety protocol, billing, payroll and benefits). • Received Rising Star Award - July 2004.

• Developed client media relationships with over 100 advertisers. Client example: American Academy of Child and Adolescent Psychiatry• Coordinated media trades.• Built and managed a Directory of Mental Health Professionals.

Employee of the Month - February 1994.