Krista Kinkade Email & Phone Number

Grand Rapids, Mi, Us

Grand Rapids, Mi

-Customer Success Manager for Workplace Safety Compliance Solutions training software company-B2B Sales and Software Support; B2B direct sales for SaaS products-Account Management of over 140 small business to global level accounts; resulting in business growth via new product sales and additional subscriptions. -Troubleshoot and architect for customers safety training LMS, resulting in long term customer relationships, trust and account growth.

Grand Rapids, Mi

Grand Rapids, Michigan, United States

Westmont, Illinois

-Supervised a flagship litigation team, resulting in over 1.5 million dollars per month in collections and settlements.-Account Management of 750+ accounts-Spearheaded new processes and procedures to improve new hire training, customer service management, account management, report building, and revenue cycle management, resulting in better trained employees and smoother day-to-day operations. -Advanced knowledge of EMR systems; Revenue cycle management, report building, and customer service practices.

Account management; patient information management; telecommunication; payment collection; insurance correspondence; attorney correspondence; contract review; medical billing; revenue cycle management; account auditing and follow up; use of NextGen system

-Managed patient appointments and scheduling; information and examinations; licensed x-ray technician, x-ray development and mapping, resulting in faster diagnosis and healing.-Lead team in clerical duties including account management, insurance verification, data entry, vendor inquiries, inventory and payment processing of a franchise for a regional Chiropractic chain.-Instructed patients in therapeutic exercises and activities, including DME usage and orthotic fittings.

Bachelor Of Science, Clinical Exercise Science, Pre- Physical Therapy

Education record