Drive high impact tactical & strategic business initiatives aligned to operational saving’s goals through focused project execution & valued added process reengineering.

Responsible for implementing a Quality Management Program in support of North America and International underwriting operations. Focused on building a foundation for high quality data to drive business outcomes and continuous improvement.

Direct responsibility for leading and empowering employees to achieve optimal collection results for agency billed receivables. Optimize the performance within the unit by identifying, measuring and implementing process improvements resulting in productivity gains.

Recruited as business analyst to support the business process outsourcing transition while later transferring into a project management role. Responsible for the success of the departments strategic cash flow improvement initiatives

Ensured accounting operations were in compliance with corporate and statutory guidelines by auditing the Ledger balances for Billed Receivables and Deferred Producer Balances as defined in the audit plans.

Responsible for the billing and collections of Producer Billed aged receivables for multiple lines of business. Followed best practices for Premium Collection procedures, SOX controls and authority guidelines.