Kristen Murphy Email and Phone Number

Monitors financial records closely reviewing profit margins and loss summariesto maintain successful store operations.Participates in job fairs; providing assistance with presentations on companyoperations for recruitment purposes.Provides on the job training to sales associates by promoting friendly,courteous manner with customers on the telephone and in person utilizingcommunication, interpersonal and problem solving skills. Motivates salesassociates to be knowledgeable about product inventory and experienced inpromoting products to facilitate the sales process.Maintains product inventory for ordering, pricing, product availability, shipping,and receiving purposes.Coordinates sales associates' work schedule; reviewing attendance, forexceptions and use of overtime.Processes a complex payroll system; tallying timesheets, and incorporatingspecial vendor incentive pay and electronic tip differentials.Experience in using creative merchandising; using displays and placement topromote products and attract customers.Participates regularly in management meetings to acquire knowledge andtrain sales associates in implementation of current policies and procedures.

Improved service quality and increased sales by developing a strongknowledge of company's products and services.Addressed negative customer feedback immediately.

Directed staff in setting up and changing displays to increase sales and buyerattention.

Directed and supervised employees engaged in sales, inventory-taking andreconciling cash receipts.