Advocated and assisted maximum caseload of 20 clients in accessing estimated $20,000 in COVIDrelief through nonprofit, state, and federal programs.o Demonstrated sensitivity to and knowledge of issues involved in working with diverse populationsand/or with individuals who have limited English proficiency and literacy in Spanish.o Facilitated case conferences between services providers, such hospitals staff, therapists, housingspecialists, government social workers, and immigration attorneys.o Led case manager team meetings and co-facilitated trainings on human trafficking to partner agenciesthat serve high-risk population.o Provided client-centered advocacy, managing competing priorities, and facilitating access to servicesfor clients, contributing to high-impact within social work and long-range program planningo Developed and maintained relationships with community partners leading to increased client linkagesto services by 85%.o Represented CAST in cases studies as subject matter expert for California State University, Fullerton,Northeastern University, New York University, Loyola University Chicago, and International Centrefor Missing and Exploited Children.o Navigated crises while assisting survivors escaping their trafficking during shifts in EmergencyResponse Program; managed 24/7 hotline for 3 consecutive days.

o Lead consultant in peer-reviewing learning materials in modules provided by the Postgraduate Institute forMedicine and the U.S. Department of Health and Human Services (HHS) designed to educate healthcare providers, social workers, public health professionals, and behavioral health professionals onhow to identify and respond appropriately to individuals who are at risk of or who have experiencedtrafficking.o Provided feedback, content development, research, and peer review of Cultural and LinguisticResponsiveness and Trauma-Informed in learning modules.o Ensured modules demonstrate understanding of potential cultural factors influencing health careprofessional/patient or client interactions and take steps to overcome cultural barriers with sensitivityand respect.o Demonstrated cultural humility, adaptability, and responsiveness to patients from different cultures,nationalities, gender identities, sexual orientations, races, ethnic and religious groups, abilities, andgeographic locations.o Provided educational referrals and information on immigrant labor rights and victim rights along withcommunity resources that focus on labor trafficking prevention

o Facilitated technical and training support to fellow on implementation plan via bi-weekly andmonthly conference videocalls.o Provided feedback on project that addresses community assessment of risk factors among migratoryfamilies in an effort to prevent labor trafficking in the state of Texas.o Guided fellow and their identified partner agency on jumpstarting project blueprint, known as SanJose Clinic Project.

o Completed 80 to 120 individual coaching calls to parents, mentors, and mentees while document casenotes on a monthly basis that to comply with a match support contact metric to support the needs ofall parties and ensure a positive experience in program.o Continually assessed mentorship relationship while focused on child safety, match relationshipdevelopment, positive youth development and volunteer satisfaction.o Ensured high-level expertise in applying child safety and risk management knowledge, policies andprocedures throughout all aspects of job function.o Developed strategic interventions to identify and strengthen match relationships that required extrasupport to continue to grow.o Identified matches or individuals best suited for fund development opportunities, marketing spotlightin social media and grant success stories to donors such as the Dodgers, LA Galaxy, LA Clippers,Rams, and LA Kings.

o Maintained case load of 100 clients, primarily Spanish speaking, farm workers, formerlyincarcerated, homeless, and victims of crimes, under supervision of licensed attorney from end-to-end. o Managed partnership with community providers, specifically, Department of Social ServicesCalWORKs Programs from Santa Cruz and Monterey County, such as handling client referrals,scheduling site workshops, and speaking to social workers.o Co-facilitated presentations to inmates at Roundtree Medium facility on their consumer rights andKnow Your Rights for the public interested in learning more about immigration law and remedies.o Managed and trained at least 3 interns every fall from CSUMB in paralegal writing,interviewing/documenting, and informing clients of legal advice in a culturally responsive manner.

Tutor for 25 undergraduate students taking upper division required course, Concepts and Theories, for Latin American and Latino Studies Department at UCSC.Tutoring sessions incorporated supplemental materials such as videos, articles, and relevant news pertaining to course subject. Facilitated critical thinking conversations among study group to help elaborate material and draft course essays with the goal for students to formulate arguments on theories explaining Latin American history and contemporary society.