Kristen Shaw

Kristen Shaw Email and Phone Number

Senior Product Manager @ Teladoc Health
Issaquah, WA, US
Kristen Shaw's Location
Issaquah, Washington, United States, United States
Kristen Shaw's Contact Details

Kristen Shaw personal email

n/a
About Kristen Shaw

I’m a strategic leader with almost 7 years of experience in product strategy and management with a diverse industry background. As an agent of change, I am passionate about creating product experiences that are innovative and intuitive without compromising holistic cohesion through human-centered design. I am energized by an inclusive company and team culture that seeks to be a pioneer in bringing impactful experiences and solutions to its users. I am interested in a new product leadership opportunity to advance a company’s strategic goals by building a data driven, creative and comprehensive experience for its users. We can best empathize with a customer by listening and delivering what they need when it’s needed and, together, we can make beautiful and meaningful things for today and tomorrow.

Kristen Shaw's Current Company Details
Teladoc Health

Teladoc Health

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Senior Product Manager
Issaquah, WA, US
Kristen Shaw Work Experience Details
  • Teladoc Health
    Senior Product Manager
    Teladoc Health
    Issaquah, Wa, Us
  • Teladoc Health
    Senior Product Manager
    Teladoc Health Oct 2024 - Present
  • Banner Health
    Digital Product Manager, Supervisor
    Banner Health Jun 2021 - Oct 2024
    -Leads cross-functional, agile product teams by developing product strategy and implement innovative solutions for the product direction and consumer experience based on market research, customer feedback, business needs, and close collaboration with engineering, design, legal, risk, privacy and data science.-Drive initiation, execution and launch of B2C product in a fast-paced entrepreneurial environment with a bias for action.-Out of the box solutioning for complex problems that intersect multiple products or features-Performs gap analysis, sets priorities, develops and implements appropriate product plans and leads curation of communication strategy and materials for product release.-Advocates for customers by having a deep understanding of needs in the market through experimentation and testing to build user centric, design and data driven products while maintaining alignment of company’s strategic goals.-Defining ROI, success metrics and continuously evaluating whether our initiatives are creating value for our customers and our business.-Identifies improvement opportunities, participates in the selection of appropriate optimization approaches and supports operations management and activities including design, implementation of improved operations and assessment of change.-Builds, supports and manages effective relationships with internal and external stakeholders with partnership development, coordination of activities and information exchanges with stakeholders.
  • General Atomics Aeronautical Systems
    Product Manager Iii For Enterprise Products
    General Atomics Aeronautical Systems Mar 2021 - Jun 2021
    -Leading product owner and acting product manager delivering multiple, high visibility Enterprise applications by managing overall efforts, including project plans, recommendations, impact, and driving alignment between leaders.-Orchestrated product vision, roadmap, and owned product and technical aspects including building of team deliverables while ensuring quality, performance, maintainability, and scalability.-Primary liaison for information flow and project progress between developers, key stakeholders and executive leadership.-Collaborated with end users and user experience team to ensure the customers’ voice is heard and needs are met while maintaining a progressive and innovative mindset.-Governed stabilization support to the end user once a product is released to production to guarantee smooth transition and adoption.-Developed Project Lifecycle Process (streamlined process to manage new requests) and offered better insights to management on priorities by aligning new effort requests aligning with emergent technology.
  • General Atomics Aeronautical Systems
    Product Manager Ii For Enterprise Products
    General Atomics Aeronautical Systems Dec 2018 - Mar 2021
    Poway, California
    • Successfully designed, deployed, and led multiple enterprise applications that are used cross-functionally by various business areas.• Analyzes, validates and develops business and technical process/product business requirements for MCCI (Manufacturing Center for Continuous Improvement) and GA Enterprise customers. • Primary liaison and conduit for information flow between the software developers and the stakeholders; communicate project progress to key stakeholders including executive staff, and ensure that stakeholders voice is heard and the products are meeting their needs.• Utilizes analysis models, prototypes, mock-ups, and scenarios; develops hard copy and electronic reports as required.• Serves as Agile lead ensuring prioritization of backlog, lead scrum meetings, keep team on track by checking status daily, reviewing burn down, and removing any obstacles.• Manages overall product vision, road map, and own all product and technical aspects of team deliverables, including quality, performance, maintainability, and scalability of applications• Leads implementation for Data Validation, User Acceptance Testing, Go Live and Stabilization efforts as application projects come to a close.• Responsible for observing all laws, regulations and other applicable obligations wherever and whenever business is conducted on behalf of the company.
  • General Atomics Aeronautical Systems
    Program Planning Analyst
    General Atomics Aeronautical Systems Sep 2017 - Dec 2018
    Poway, Ca
    • Follow industry best practices for developing and maintaining logically linked horizontally and vertically integrated network schedules (Integrated Master Schedules) implementing Critical Path Methodology (CPM), and performing schedule health assessments.• Prepare, develop and coordinate integrated master schedules to meet program objectives.• Develop Master Program Schedules (high level schedules) for assigned contracts and executive briefs• Identify and resolve critical path and network logic conflicts, recognize implications of changes and assists in the development and incorporation of work-around plans into the schedule when change is required.• Utilize Gantt, PERT (Program Evaluation and Review Technique), milestone charts, Earned Value Management and other integrated project management techniques to measure progress and identify performance variances to facilitate focus and intervention on critical and/ or high risk areas.• Coordinate with the program team to assign resources to activities in the program schedule, establish a baseline that reflects the work required, update the remaining work (ETC) on a recurring basis and perform annual comprehensive ETC.• Utilize the GA Earned Value Management (EVM) system and other schedule metrics to analyze schedule consistency and integration with budgets and forecast.• Ensure the baseline Integrated Master Schedule utilizes the company standard structure for cost tool import and analysis and WBS alignment with charge structure.• Ensure the networked IMS includes all internal and external program dependencies.• Prepare written analysis of Integrated Program Management Report (IPMR) IMS CDRL narratives with detailed explanations and thorough analysis.• Expected to maintain a productive and safe working environment in accordance with established operating procedures and practices.
  • Dev Bootcamp
    Student
    Dev Bootcamp May 2017 - Aug 2017
    San Diego
    • Immersed myself in learning software development for 19 weeks to better understand and respect the art and methods of software development, and along the way became an expert learner and empathetic peer.• Learned and integrated best practices for web development including: TDD (Test-Driven Development), Object-Oriented Design, MVC (Model-View-Controller), Agile development.• Exposure and applied these practices to a variety of skill sets that includes: Ruby, JavaScript, jQuery, HTML/CSS, and Git.• Through a project manager role I became an avid proponent of clean, organized, and readable code. I hope to continue to grow my knowledge base and to never stop taking on new challenges.
  • Toyota San Diego
    Assistant Service Manager And Specialist
    Toyota San Diego Dec 2013 - Jun 2017
    • Liaison between my team members and clients and perform follow-ups to build rapport.• Provide quotes and estimates in regards to time, cost, and warranties of vehicle repair.• Formulate contracts for repair between company and customer or sublet and optimized budget.• Organize and prioritize workloads based on client and company needs to augment output.• Prioritize maintaining certification status by keeping up to date with changes in the industry or the company itself.
  • Black Mountain Bikes
    Sales
    Black Mountain Bikes Jun 2012 - Nov 2013
  • Lexus San Diego
    Warranty Clerk
    Lexus San Diego Jun 2011 - Dec 2011

Kristen Shaw Skills

Microsoft Office Microsoft Excel Microsoft Word Customer Service Powerpoint English Windows Research Outlook Public Speaking Strategic Planning Negotiation Editing Automotive Driving Results Organizational Effectiveness Team Building Github Ruby Basic Web Development Data Analysis Sales Management Customer Service Management Schedule Analysis Microsoft Project Microsoft Project Server Business Process Analysis Project Planning Jira Confluence Process Analysis Project Management

Kristen Shaw Education Details

Frequently Asked Questions about Kristen Shaw

What company does Kristen Shaw work for?

Kristen Shaw works for Teladoc Health

What is Kristen Shaw's role at the current company?

Kristen Shaw's current role is Senior Product Manager.

What is Kristen Shaw's email address?

Kristen Shaw's email address is kr****@****asi.com

What schools did Kristen Shaw attend?

Kristen Shaw attended University Of California, San Diego.

What are some of Kristen Shaw's interests?

Kristen Shaw has interest in Medical Administration, Snowboarding, Mountain And Road Biking, Management Training, Car Modification.

What skills is Kristen Shaw known for?

Kristen Shaw has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Powerpoint, English, Windows, Research, Outlook, Public Speaking, Strategic Planning, Negotiation.

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