Customer Account Representative/Team Lead - School Annual
As a sales and customer service representative, I create relationships with schools and organizations for their yearbook needs and assist them through the process of selling and creating a yearbook that their students will enjoy for many years.My role as team lead allows me the opportunity to work closely with sales reps on my team to approach sales and service in a way that leads to growth and strong customer relationships. I also help facilitate feedback between the sales team and the marketing and other internal departments to streamline processes and ensure accurate communications and procedures.