Kristen Bowen

Kristen Bowen Email and Phone Number

Excited to be joining memberplanet in a Customer Success role! @ memberplanet
torrance, california, united states
Kristen Bowen's Location
Fairfax County, Virginia, United States, United States
Kristen Bowen's Contact Details

Kristen Bowen personal email

n/a
About Kristen Bowen

Dedicated Enterprise Professional Services and Customer Success manager with 10+ years of management experience. Detailed, enthusiastic self-starter with experience in managing international global staff, overseeing projects and employees of 20+ different product lines with 1000+ customers.

Kristen Bowen's Current Company Details
memberplanet

Memberplanet

View
Excited to be joining memberplanet in a Customer Success role!
torrance, california, united states
Website:
memberplanet.com
Employees:
27
Kristen Bowen Work Experience Details
  • Memberplanet
    Manager Of Customer Success
    Memberplanet Nov 2021 - Present
  • Avolin
    Manager, Customer Success (Professional Services)
    Avolin Jun 2019 - Jul 2021
    United States
    • Managed Professional Services for SaaS, Hosted and Premise software for 20 product lines, covering 1000+ customers.• Managed global teams in Customer Success, Design, Customizations, and Project Management.• Oversaw multi-million-dollar revenue reporting, wrote all service contracts, handled support escalations and all customer projects.• Cross-functional leader, working directly with VPs of Customer Success, Sales, Renewals, IT, Marketing and Product Development, as well as COO, HR and external Business Partners.
  • Avolin
    Manager, Customer Success (Gomembers)
    Avolin Nov 2018 - Jun 2019
    • Avolin was created when part of Aptean purchased by ESW Capital.• Managed all aspects of GoMembers Product lines with 150+ customers using four different products.• Consistently received CSAT scores of over 95% for Support and Services deliveries• Managed multiple product roadmaps, including customer enhancement requests, bug fixes, security updates, new features and releases in both SaaS and hosted/premise solutions.
  • Aptean
    Manager, Customer Success
    Aptean Jan 2017 - Nov 2018
    Remote, Us
    • Managed all aspects of GoMembers Product lines with 150+ customers using four different products.• Consistently received CSAT scores of over 95% for Support and Services deliveries• Managed multiple product roadmaps, including customer enhancement requests, bug fixes, security updates, new features and releases in both SaaS and hosted/premise solutions.
  • Aptean
    Manager, Customer Support
    Aptean Feb 2014 - Dec 2016
    Remote, Us
    • Managed and worked with Customer Support team on all aspects of Support cases for GoMembers division, maintaining over 95% average CSAT scores. • Cross-functional liaison to Professional Services, Sales, Marketing, IT, Renewals, and Development teams.
  • Aptean
    Customer Support Representative
    Aptean Aug 2012 - Jan 2014
    Remote, Us
    • Aptean purchased GoMembers division of CDC Software. • Worked on all aspects of support cases both internal and external for the GoMembers, OnDemand, Trak and 4gov divisions. • Created all customer Professional Services contracts.• Assisted with divisional Human Resources and General Administration.
  • Cdc Software
    Customer Support Representative
    Cdc Software Jan 2010 - Aug 2012
    Remote, Us
    • Worked on all aspects of support cases both internal and external for the GoMembers, OnDemand, Trak and 4gov divisions. • Created all customer Professional Services contracts.• Assisted with divisional Human Resources and General Administration.
  • Gomembers, Inc.
    Administrative Assistant / Human Resources Administrator
    Gomembers, Inc. Jun 2005 - Jan 2010
    Herndon, Virginia, United States
    • Started as receptionist and took over Administrative Assistant, Executive Assistant and Human Resources Administrator tasks.• Managed benefits, payroll, recruiting, expenses, travel, phones systems and various administrative duties.
  • Friends & Company
    Administrative Assistant
    Friends & Company Dec 2004 - Jun 2005
    Fairfax, Virginia, United States
    • Work various Admin and Executive Assistant temporary jobs, including Receptionist and Administrative Assistant for gomembers, Inc., which lead to full-time employee position.
  • Jenny Craig
    Consultant
    Jenny Craig Mar 2000 - Jul 2004
    Tysons Corner, Virginia, United States And Carrollton, Texas, United States
    Created programs for up to 60 clients per week in Virginia and Texas.

Kristen Bowen Skills

Employee Benefits Recruiting Payroll 401k Crm Saas Lead Generation Software Implementation Applicant Tracking Systems Sharepoint Microsoft Crm Great Plains Software Vendor Management Visio Business Intelligence Erp Sdlc Account Management Hris Performance Management Software Project Management Requirements Analysis Program Management Enterprise Software Human Resources Management Customer Relationship Management Software As A Service

Kristen Bowen Education Details

Frequently Asked Questions about Kristen Bowen

What company does Kristen Bowen work for?

Kristen Bowen works for Memberplanet

What is Kristen Bowen's role at the current company?

Kristen Bowen's current role is Excited to be joining memberplanet in a Customer Success role!.

What is Kristen Bowen's email address?

Kristen Bowen's email address is kr****@****ast.net

What is Kristen Bowen's direct phone number?

Kristen Bowen's direct phone number is +157126*****

What schools did Kristen Bowen attend?

Kristen Bowen attended University Of North Texas, Northern Virginia Community College.

What are some of Kristen Bowen's interests?

Kristen Bowen has interest in Great Dane Rescue.

What skills is Kristen Bowen known for?

Kristen Bowen has skills like Employee Benefits, Recruiting, Payroll, 401k, Crm, Saas, Lead Generation, Software Implementation, Applicant Tracking Systems, Sharepoint, Microsoft Crm, Great Plains Software.

Who are Kristen Bowen's colleagues?

Kristen Bowen's colleagues are Greg Beilstein, Christina Alvarado, Mercie Macatrao, Vicki Hosterman, Kevin Thekkinedath, Ubaidur Rahman.

Not the Kristen Bowen you were looking for?

  • Kristen Bowen

    Visionary Leader | Nonprofit Professional | Skilled Team Builder
    Cranbury, Nj
    3
    sprintmail.com, princetonalliance.org, comcast.net

    2 +160973XXXXX

  • Kristen Bowen

    Marketing Manager
    Huntsville-Decatur-Albertville Area
    4
    gmail.com, wrteg.com, tennesseevalleyfence.com, hsvbg.org

    3 +125665XXXXX

  • Kristen Bowen

    Wife, Mom, Relationship Investor, Process Oriented, Customer Success
    Zionsville, In
    1
    seismic.com
  • Kristen Bowen

    Los Angeles, Ca
    3
    youtube.com, youtube.com, google.com

    1 (877) 6XXXXXXX

  • Kristen Bowen

    Commercial Operations Program Manager
    Memphis, Tn
    3
    yahoo.com, hilton.com, servicemaster.com

    2 +170361XXXXX

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.