● Established timely and efficient workflows to read and report on up to 5 children's, young adult, and adult manuscripts per month;● Used care and attention to detail to write reviews of each assigned manuscript that aligned with the publication's style guide and standards for reviews;● Applied my understanding of genre, theme, and topic to successfully evaluate each manuscript based on its techniques, style, and contribution to literature.

● Leveraged knowledge of SEO, social media best practices, and written communication to create content for the organization's website and social media accounts; ● Applied technical and creative skills with Canva, Inkscape, and Gimp to create compelling social media graphics and website assets;● Applied knowledge of writing conventions and graphic design to edit and format organization newsletter; ● Employed technical skills to provide technical support and perform backend repairs of the organization's website.

● Applied knowledge and skill in academic research to respond to patron reference requests and inquiries;● Collected, organized, and applied usage data to enhance community services offerings including children's and youth programming;● Annalyzed user statistics to evaluate library collections and identify materials for weeding and updating in children's and adult collections;● Capitalzied on technical expertise with Canva and OBS to create digital tools and programming to aid community development;● Applied institutional knowledge, creative problem solving, and leadership experience to manage service counter and junior staff.

● Designed and developed no fewer than 5 websites from scratch for independent clients in the educational, cultural, and commercial domains;● Created web and social media content that resulted in a 10% bump in client visibility and conversion;● Developed long-lasting professional relationships with clients that ensured repeat project orders and service assignments;● Designed, developed, and implemented client onboarding processes and project workflows using Trello, Hubspot, and Google Suite to optimize productivity and expedite project completion.

● Designed and developed workflows to read, edit, and review no fewer than 10 manuscripts over the course of 3 semesters;● Used graphic design and social media skills to implement and manage special social media projects designed to expand the journal's notoriety among LIS students across the country;● Capitalized on interpersonal skills to evaluate manuscripts to prioritize writer development;● Extended professional capacity and built team comradery by attending regular team meetings, listening to faculty lectures, and researching topics in scholarly writing.

● Collaborated with organization staff to create digital content to align with the organization's strategy and advance organizational support across the country;● Created three engagement posts that resulted in 3 new supporters each;● Contributed to social media strategy by adding 5 or more social media captions per week;● Conducted opposition research to support the development of political strategies in the southeastern United States.

● Carefully designed and implemented lesson plans for 15 students in grades Pre-k to MBA to achieve their personal, professional, and academic goals;● Collaborated with students and parents to determine goals and course of study;● Met regularly with parents and students to evaluate progress;● Operated client management procedures for up to 5 students at once.

● Managed accounts payable procedures for a collection of approximately 30 print and digital resources to ensure seamless and consistent access for college faculty and students and local community members;● Provided exemplary customer service to faculty, students, and staff by managing materials and supply requests and Interlibrary Loan;● Ensured proper cash flow and communication between the Law School campus and the main campus in La Verne by making frequent trips to and from main campus and maintaining effective communication with main campus staff;● Increased library visibility throughout the law school campus by establishing and maintaining library social media accounts;● Managed a team of up to 10 student employees responsible for front-facing services.

● Conducted regular audits of library collections to determine areas of need based on circulation data and patron feedback and requests; ● Provided excellent customer service by triaging staff materials requests and invoices for supervisory staff;● Researched and drafted responses to patron reference inquiries behind the main service desk;● Assisted full-time staff with special programming and services to enhance community life.

● Managed library transactions, including checking in and out, cash handling, and customer service at a circulation counter that saw no fewer than 100,000 unique transactions each reporting year;● Provided reference and technical support to individual patrons and families from behind Children's reference and circulation service counters;● Enhanced community engagement by assisting with over 200 library programs;● Bolstered the library's operating budget by editing and authoring 5 successful grant applications over the course of my tenure as library clerk.

● Supported library circulation and customer service efforts by reshelving returned items;● Ensured continued patron access to materials by regularly reviewing high-traffic shelving to verify proper material placement throughout the library;● Supported library staff and service community as sole library shelver for over 5 months, including the Summer Reading Program;● Promoted to clerk after months of service.

● Provided a safe, consistent learning environment for secondary students during teacher absences;● Ensured continued administrative operations by submitting regular attendance reports;● Created open channels of communication between teachers, administration, and myself via regular end-of-day reports;● Maintained a safe, clean, and orderly working environment for classes of 30 students each and followed district-wide protocols when addressing students behavioral, health, and academic needs.

● Ensured student success on the California High School Exit Exam by assessing student readiness and analyzing data for over 300 students;● Used student data to create a comprehensive intervention plan that ensured an 80% success rate on the California High School Exit Exam;● Created a seamless, congenial working environment through participation in regular staff meetings and addressing the administrative needs of students and staff.

● Gained hands-on experience delivering history and language arts curriculum to 50 seventh grade students;● Ensured a safe, clean, and orderly learning environment while teacher of record was absent;● Engaged in a collaborative atmosphere that prioritizes student success and achievement goals by attending regular staff meetings, conducting research, and conferring with the teacher of record;● Ensured department commitment to student achievement by managing regular language arts intervention study groups;● Established a commitment to professional development by completing research on final Master's thesis.