Kristen Moore work email
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Kristen Moore personal email
Program Coordinator with over 7 years of experience in customer experience and financial management, showcasing a proven track record of enhancing financial health and customer satisfaction. Skilled in process improvement, risk assessment, and client onboarding, with notable achievements including spearheading a financial recovery program and boosting customer retention by 15%. Adept at leveraging analytical and strategic skills to drive business development and operational excellence.
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Finance Program CoordinatorOliver Space Mar 2023 - Feb 2024Los Angeles Metropolitan Area- Spearheaded financial recovery program at Oliver Space- Managed and mentored a team of 8, specialized in CX and Finance- Led team meetings and provided company-wide updates on program success- Optimized financial strategies, enhancing Oliver Space's fiscal health.- Monitored financial transactions for accuracy, ensuring compliance.- Evaluated financial policies to boost efficiency and reduce costs. -
Cx SpecialistOliver Space Mar 2022 - Mar 2023Los Angeles Metropolitan Area- Led customer experience initiatives at Oliver Space- Resolved hundreds of complex customer issues per week, enhancing brand reputation- Achieved a 15% increase in customer satisfaction rate, up to 95% average- Applied supportive approach to team management, boosting morale- Mentored junior team members, enhancing team capabilities.- Developed a customer-centric culture, strengthening client relations.
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Cx SpecialistDepop Apr 2019 - Nov 2021Los Angeles Metropolitan Area- Managed VIP and influencer accounts via internal account managing system- Utilized Zendesk to address and solve up to 120 escalated customer complaints per day- Provided fraud prevention and assessment via Stripe and internal transaction resources- Skilled in conflict resolution- Strengthened company's customer-centric approach- Analyzed customer feedback to refine support protocols and procedures. -
Administrative AssistantKrb Property Management, Ltd. Jun 2017 - Apr 2019Alhambra, California, United States- Promptly responded to tenant complaints and concerns via Zendesk based ticketing system- Resolved conflicts between tenants regarding noise, encroachments and parking.- Developed, reviewed and submitted property operating and capital budgets.- Consistently refined quarterly budget to ensure optimal revenue flow -
Sales LeadUrban Outfitters Jul 2016 - May 2017Los Angeles, California, United States- Planned and prepared work schedules to assign to a 25 member team to specific tasks.- Trained team members in successful strategies to meet operational and sales targets.- Provided top tier customer service -
Children'S Department LeadBarnes & Noble, Inc. May 2015 - Jun 2016Glendale, Ca- Supervised a team of 5 sales associates; including scheduling, task delegation and ensuring KPI success - Implemented corporate success strategies and marketing plans - Provided top of the line customer service
Kristen Moore Skills
Kristen Moore Education Details
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English Language And Literature/Letters -
Linguistics -
Alhambra High SchoolHigh School Diploma
Frequently Asked Questions about Kristen Moore
What is Kristen Moore's role at the current company?
Kristen Moore's current role is Finance Program Coordinator | CX, Finance.
What is Kristen Moore's email address?
Kristen Moore's email address is kr****@****r.space
What schools did Kristen Moore attend?
Kristen Moore attended California State University, Los Angeles, Pasadena City College, Alhambra High School.
What skills is Kristen Moore known for?
Kristen Moore has skills like Photoshop, Cpr Certified, Social Media, Social Networking, Leadership Development, English To French, Public Speaking, Typing, Working With Children, Fundraising, Customer Service, Sales.
Not the Kristen Moore you were looking for?
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Kristen Moore
Los Angeles Metropolitan Area3global.t-bird.edu, inviarobotics.com, inviarobotics.com -
Kristen Moore
Professional Certified Life Coach ✨ Helping Mothers Treat Themselves Better & Raise Resilient, Emotionally Strong Children ✨Trauma-Informed ✨ Free Strategy Call For Coaching 🔽Washington Dc-Baltimore Area -
Kristen Moore
Des Moines Metropolitan Area -
Kristen Moore
Dallas-Fort Worth Metroplex4keste.com, jcpenney.com, kornferry.com, texanscu.org4 +191073XXXXX
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