Kristi Fox Email & Phone Number

Austin, Texas

Oversee all Admin & Legal buildings, contracts, and maintenance.

Austin, Texas Area

Provides advanced technical support and operational assistance to end users in a networked environment by responding to questions pertaining to software and hardware issues. Performs technical duties including phone support, the unpacking, installing, set up, maintaining, and support of computer software, hardware and peripherals. Organizes, creates, and distributes documentation and training to both technical staff and end-users. Performs troubleshooting of application issues and implementing workarounds. Provides technical support to division’s specialty software and all agency standard software. Ensures security and confidentiality of sensitive and/or protected information. In charge of documentation of all intern devices for both Spring and Fall semesters . Assisted the Consumer Protection Division during Hurricane Harvey, utilizing the Complaint Gathering System application.

Austin, Texas Area

Oversee satisfaction of care for 184 clients within the region. Complete monthly visits with clients, and attendants before the end of the month. Complete authorized hour changes, task changes, and start of care visits within 14 days of authorization from case workers. Recruit, hire, and schedule attendants for clients.Trained and oriented attendants to new clients. Solved disputes quickly and efficiently between attendants and clients. Report and maintain files and records of both the clients and attendants.

Cedar Park, Texas

Count tills, and handle money. Handle monetary disputes. Address in-store issues among guests, or co-workers. Interview potential new hires. Contribute to orientation of new hires, and train new hires (both non-managerial and managerial). Head of social media which involved taking pictures, comparing promotion numbers weekly with my store, and other stores in the company. Compared numbers daily and annually to accommodate the schedule and determine if more staff is needed.

Four Points

Prepared the store for visits. Detailed and focused zoning of clothes. Stocked new merchandise, and made signs electronically for the merchandise. Trained new team members efficiently and effectively. Answered phones, and helped guests on the phone and in-store. Assisted with guest services, cashiering, and other positions in the store.

Bachelor Of Arts (B.A.), Biology / Psychology

Biology / Psychology, College Sophomore

Biology / Psychology, College Freshman