Kristie Lyons Email & Phone Number

New Braunfels, Texas, United States

I work with my team to prepare all necessary paperwork in order for our crews to begin construction, which includes filling out and/or requesting permits, submitted tickets to locating services, and filling out and submitting hand dig requests as needed. Once construction begins, I assist with keeping track of expiration dates for locating tickets and permits. I assist with resubmit locate tickets and appling for permit extensions and renewals as needed. I assist with keeping notes in our system up to date with new information from our crews and customers received by email, phone, and in person. I assist with creating spreadsheets for both our company and our customers with the most up to date information on jobs. My team and I communicate with our general foremen and general managers to ensure all documents needed for upcoming jobs are prepared. I assist with entering material requests and receipts received from the material department into our system and filing the hard copies.

Midland, Texas, United States

I greet customers that walk into the branch and direct them to either a banker or a teller. I assist with the teller line inside throughout the day, and I cover the commercial drive threw window and retail teller line inside while the teller is at lunch. I also assist customers in person and over the phone with basic account maintenance paperwork, wire transfers, buying or reloading prepaid cards, and issues with online banking and debit cards. I research and help resolve teller and general ledger outages at the branch as well as continue all previous responsabilities I had as a teller.

Midland, Texas, United States

I work both the commercial drive threw window and the retail teller line inside. I assist customers with deposits, withdrawals, transfers, cashing checks, and completing change orders. I assist with dual control when handling money and cards in the vault, getting keys out of the key box, and audits as needed. I assist with preparing and submitting cash and coin shipments to the armored car service, and assist with ordering and verifying cash and coin shipments coming from the armored car service. I scan and run proof every day and inform management when a transaction is not balanced. I call the customer about the unbalanced transaction when management asks me to and speak to the customer about solutions. I complete currency transaction reports and email them to the department that reviews them.

Odessa/Midland, Texas Area

I am in charge of handling the money in the back office. I count down the registers and make the daily deposit bags for the bank as well as making change orders every week. I check the paperwork and checks from the cashiers and inform management when anything is incomplete or incorrect. I am also in charge of filing, scanning, copying, and emailing paperwork from the cashiers, invoices, and bank receipts. Additionally, I am responsible for securely disposing of out of date paperwork. It is also my responsibility to keep the back office clean. I answer the phone and transfer calls to the appropriate departments and assist customers in the store. I would cover specific departments as assigned by management on most days and would walk the store and assist customers in all departments as a float employee on days where I was not assigned a specific department. I also completed tasks as assigned by the manager such as ordering inventory for certain areas of the store and helping setup shelves and foreways.

Odessa/Midland, Texas Area

I greeted customers as they walked in the door. I answered the phone and transferred calls to the appropriate departments. I assisted in-person customers by directing them to the appropriate department and requested for customer assistance in the needed department. I was responsible for keeping the register area clean and neat. I was also responsible for helping customers with bible imprinting and burning CDs. I also completed tasks given by the manager.