Kristin Hendricks Email & Phone Number

United States

Change management consultant for Partner Engagement Experience and Partner Connect Digital Experience, which create and support relationships between Red Hat and partners, enabling us to deliver shared value!

Utilized The ADKAR Model to design a global program for enabling delivery teams (architects, Consultants, Delivery Leads, PMs, and Engagement Leads).Applied advanced change management methods to drive creation, delivery, and evaluation of four (APAC, EMEA, NA, and LATAM) Red Hat OpenShift Ai Delivery Readiness Workshops, compressing a historical 6-month.

Remote

Managed a team of four that developed and maintained tools, dashboards & assets to convey the value of the Services Portfolio Hub to sellers and key Partners as measured by survey and increased engagement within Red Hat’s communication landscape.Provided structure and expertise for tiered project management of Services solution development lifecycle as.

Applied advanced change management methods to design, document and implement way of working, tooling, and enablement materials for Solution Development as outlined in Services Portfolio Sprint Playbook which lead to receipt of CY21 Q4 Red Hat Top Gun AwardLed change management and project management initiatives for multiple, concurrent, Services solution.

SELSoluiton.com

SELSolution offers a variety of Social and Emotional Learning (SEL) solutions including training, consulting, and program/change management.

Remote

Collaborated across functions, teams, and regions to constantly improve the user experience and implementation of SaaS products and services available to customersWorked collaboratively with team members to set, reflect, and improve on enablement processes and practicesCreated and used ad hoc reports in HubSpot to to enhance processes from pre-sales.

Successfully developed and implemented an enablement roadmap as outlined in a suite of face-to-face and e-learning materials for over 20,000 employees geographically dispersed across nearly 200 sites to strengthen social and emotional learning (SEL) competence and engagement and reduce burnout and turnover during a global pandemicCurated and maintained a.

Increased average fidelity of PBIS program implementation by 17% within portfolio of 39 middle schools as measured by Tiered Fidelity Inventory (TFI) which contributed to a 40% decrease in suspension and a reduction in referrals to special education by 2,486Collaborated with software developers to build and refine a student information system, Every Child.

Albany, New York

Facilitated alignment process with executive level leadership team to more efficiently implement programs outlined in state Every Student Succeeds Act (ESSA) ESSA planDeveloped and maintained a systemic process for collecting and monitoring student data which improved fidelity of student intervention plan implementation Initiated and oversaw district-wide.

Raleigh-Durham, North Carolina Area

Lead a cross departmental team in creation and socialization of a shared vision for standard protocols for instruction and intervention aligned to changes in state policyCoordinated and facilitated cross-departmental initiatives to design and facilitate targeted professional learning and coachingAssisted with initial implementation of Multi Tier Systems of.

Raleigh-Durham, North Carolina Area

Collected and analyzed student outcome data to develop and implement a comprehensive school counseling program based on ASCA National model.Created, facilitated, and evaluated developmentally appropriate classroom guidance lesson plans based on needs assessments designed to enhance student skills in the areas of personal/ social, academic, and.

Raleigh-Durham, North Carolina Area

Created and facilitated developmentally appropriate lesson plans based on Common Core and state standards.Served as grade level chairperson, PBIS chairperson, School Improvement Team Culture and Climate goal manager, and Art Club chairperson.Assisted in the creation of curriculum for district-wide curriculum management application.Facilitated weekly.

• Created and implemented developmentally appropriate curriculum aligned to state and national standards
• Assisted students in preparing portfolios for college/ university program admittance.
• Co-sponsored student clubs including yearbook and Art Club.
• Facilitated family and community engagement events.
• Student mentor coordinator

• Provided members with account services such as transfers, card services inquiries, and salary advance loans
• Exercised sound troubleshooting when dealing with inquiries regarding checking and debits
• Communicated with members over the phone and through electronic database.
• Collaborated with card services department and Visa affiliate to verify transactions.

Rochester, New York Area

• Composed and timed local news packages that were aired during six, ten, and eleven o’clock programs.
• Reported in areas of human interest, local events, and crime.
• Wrote and edited engaging news stories on a variety of topics while implementing a conversational tone.
• Developed and utilized contacts within the community including law enforcement officials, community leaders, and other journalists.
• Broke several stories within the community.

Brockport, NY

• Created university based news packages that were aired on campus television station.
• Anchored and reported in areas of human interest, campus events, and crime.
• Conducted interviews with campus and community figure heads.
• Trained underclassmen on gathering footage around campus.
• Mu Delta chapter Lambda Pi Eta Communication Honor Society inductee.

Master Of Business Administration - Mba

Executive Leadership For Successful Schools

Certification

Bachelor Of Science (B.S.)

International Exchange Student