Kristin Smart Email & Phone Number

Chicago, Illinois, United States

• Planned and executed the cross-practice onboarding experience, Credera University, for all campus hires in 2022 and 2023 and assisted with onboarding events for partner level new hires.
• Developed workflow and governance for all aspects of earning, tracking, and maintaining certifications within Credera US and for all certification channel partners (25+ organizations including Adobe, AWS, Google.
• Developed and executed practice wide needs assessments to determine career and performance-based training needs for all Credera practices and implemented training programs to meet growth areas for the global.
• Created content, coordinated logistics, and executed a 3-day conference for summer interns at the conclusion of their internship to enhance their professional development, strengthen relationships with Credera, and.
• Improved the Learning Factory (1-week intensive programs to train technologists on a specific skill or software to operate as a billable resource) process by creating streamlined processes for project managers to.
• Utilized Credera’s career development framework to create leadership development programming for employees based on their practice, level, and areas of growth including building out content and executing the events.

Dallas/Fort Worth Area

• Lead a team of professional staff members, graduate assistants, and undergraduate student workers to implement strategic campus wide career services and programming for all SMU students and alumni
• Advise professional staff members on the creation and implementation of effective programming and run quality improvement projects to enhance services and reach a larger percentage of the student body
• Counsel and advise undergraduate and graduate students, alumni, and SMU professional staff on the topics of career exploration, talent development and skill building, job searching, and professional development
• Manage the Career Development Team, navigate difficult situations and interpersonal conflicts, develop effective communication strategies for diverse team needs, and strategize how to best serve all SMU students
• Manage the data collection, analysis, & write up of the Annual Report to highlight the department’s services; and led the department through an internal and external review process and wrote an internal report, which.
• Researched and developed a semester long program for international students to reduce barriers to employment

Dallas/Fort Worth Area

• Contacted, screened, & scheduled ~500 people for studies on cognition, aging, and Alzheimer’s disease
• Maintained database of participants and research data for a 10+ year longitudinal study with over 800 participants
• Conducted literature searches on relevant topics in the cognitive neuroscience of aging and created and delivered presentations to train other staff members on findings with the lab and develop new methods of work

Youth And Adult Counseling Department

• Provided counseling services for 8-10 families and couples weekly through short term solution focused therapy
• Managed crisis phone line 24/7 for two weeks each quarter by answering calls, handling emergency situations, and connecting callers with necessary resources
• Co-facilitated group counseling for 7th grade girls to help them regulate emotions and increase coping skills to reduce self-harm
• Referred and connected clients and families with resources in the Austin community
• Completed HIPPA compliant paperwork and data integrity daily

Health Promotion Resource Center

• Facilitated group and individual motivational interviewing sessions for ~300 students using brief alcohol screening and intervention for college students (BASICS) program, which led to 20-30% reductions in alcohol use.
• Successfully executed the BASICS program on The University of Texas at Austin campus which led to the program being implemented at all University of Texas systems schools
• Monitored and analyzed student feedback, addressed their concerns and needs, and implemented changes through quality assurance projects, staff meetings, and the creation of new training resources and presentations
• Co-created and developed a BASICS presentation model to use with large groups on campus such as fraternities/sororities, student organizations, etc.
• Conducted multiple presentations on BASICS for student organizations, University of Texas staff, and community partners in order to foster relationships, create awareness, and build new partnerships throughout the.

Department Of Mechanical Engineering // Department Of Human Ecology

• Led weekly class workshops for 25 students on professional development, writing, and professional development skills
• Met with students one-on-one to assist with academic or professional development concerns as well as specific writing skills questions
• Managed all administrative duties for the course including instruction, attendance, exams, professional development, and projects
• Demonstrated excellent writing abilities by teaching 25 students each semester ways to improve their writing process and skills

Department Of Clinical Pychology

• Scheduled and ran ~1000 participants to ensure their completion in research projects
• Assisted with corrections and checks to ensure data accuracy and created study surveys using redcap, survey monkey, etc
• Coordinated all lab events for 15 students and staff and ensured proper HIPPA compliance at the site
• Delegated tasks to students, managed part time research assistants, and created laboratory schedule for all research assistants

Office Of The Dean Of Students

• Oversaw the support of ~30 students in emergency or crisis situations
• Answered the Behavior Concerns Advice Line daily, and submitted a report for each call in order to ensure proper documentation
• Facilitated conversations between students and faculty regarding behavior issues, classroom attendance, and emergency situations

International Office

• Worked directly with 25 Iraqi Students sponsored by the U.S. State Department to learn about Law, Leadership, and Social Justice at The University of Texas at Austin
• Managed 2 resident assistants and planned weekly events while the students lived in the UT dormitory
• Planned events such as the homestay weekend with host families in Austin, a weekend trip to San Antonio, religious diversity round table discussion, and a gender and sexuality forum
• Promoted the events via email, social media, and the International Office blog

Department Of Modern Foreign Languages: Spanish

• Collected information and determined quality of sources for research projects for Dr. Frieda Blackwell
• Formatted, edited, and cited research papers and projects
• Assisted with office management and graded student papers and assignments

• Worked with clients with HIV/Aids as they underwent the intake process and adjusted to respite/hospice care at the Legacy Founders Cottage (LFC)
• Assisted with case management for each client to ensure they took medication, attended doctors appointments, and complied with the facilities requirements
• Researched and implemented more cost effective methods for the cottage (LFC)
• Assisted with grant writing research and applications and submitted grant reports monthly to ensure continued funding

Austin, Texas Area

• Prepared and filed bills, submitted witness testimony weekly, and completed quarterly updates.
• Analyzed and researched information for bills and compiled research and background information for hearings
• Participated in meetings to clarify issues relating to the committee
• Managed constituent complaints and issues through meetings and phone calls with excellent customer service skills

Bachelor Of Arts, Psychology, Minors In Spanish & Political Science, 3.97

Activities and Societies: •Phi Beta Kappa •Kappa Alpha Theta •Research Assistant for Dr. Rowatt's Social-Personality Psychology Lab

Master’S Degree, Counselor Education, 4.0

Activities and Societies: • American Counseling Association • American Psychological Association • Graduate Student Assembly: Finance.