Introducing Qurioux Solutions (KYUR-ee-oh): Where Curiosity Meets InnovationBuilding on the incredible success and foundations of Sekija Solutions built by Sacha over the past two years, I'm thrilled to announce our evolution into Qurioux Solutions alongside my incredible partner, Sacha Close. This isn't just a rebrand—it's a powerful next chapter that combines Sekija's proven track record with expanded capabilities and vision.Why Qurioux? Born from the spirit of curiosity and innovation, Qurioux isn't just a consulting firm—it's a mindset. We dig deeper, ask "what if?", and transform traditional approaches to collections, creating resilient solutions that work for both institutions and their customers.Our Vision We're here to bridge the critical gap between innovative solutions and effective financial management. By combining strategic insight with cutting-edge tools, we're redefining what's possible in collections and credit risk management.Core Solutions:ASIC 3A Response: Assessment, Audit, and Action Plan for Hardship Rep782RoadAhead: 5-year "True North" technology roadmap to support business needsClearPath: Legacy system optimization – declutter the mess.CareCompass:Data and technology requirements for Vulnerable Customer managementWhat Sets Us Apart? We transform the customer Moments That Matter (MTM) through:Technology-enabled solutionsData-driven insightsRisk management expertiseOperational excellenceCustomer-centric practices

WiCR is a networking group for Credit Risk Women and supportive men. We create a friendly supportive network for similar women in Sydney & Melbourne to meet quarterly to laugh, drink and create friendships.

Responsible for establishing and running the Reset Remediation and Transformation programme for the Financial Assistance and Collections Business Unit in response to the APRA review and Banking Royal Commission.

The Australian Collectors and Debt Buyers Association (ACDBA) was established for the benefit of companies who collect & buy debt. ACDBA's work in improving the collections environment (legislative and regulatory) provides appreciable benefits to members, clients and other practitioners.

Accountable for strategic direction and performance of Baycorp Australia.As General Manager Australia the focus is to drive significant business growth and profitability, re-establish pride in the Baycorp brand in the Australian, cultivate the client focused approach by developing innovative and analytically derived solutions and promote respectful customer interactions that motivate customers to work with us on resolving their account.Responsibilities include overall P&L result for Australia, strategic planning and budgeting, business development, client relations, analytics, pricing, valuations, reporting, collections strategy and operational performance.

Kessler is the market leading specialist intermediary and solution innovator of delinquent debt management portfolios, which includes analysing consumer credit performance and providing debt advisory services. As Operations Director I was responsible for strategic planning and growth along with the day to day management of Operations, Business Development, Analytics and Reporting, Collection Strategy and Vendor Partnerships.

Accountable for the strategic direction and daily leadership of 100-person Business Services Team, that includes Business Development including analytics, pricing due diligence and contract negotiations, Information Technology including Software Development, Infrastructure and Telephony, Analytics, Workflow and Client Relations, Project Management and Process Improvement and Administration and Facilities. Some Key Accomplishments include:* Recruited and developed a high performance and results orientated leadership team, which have been pivotal to success of Credit Corp’s strong profit results* Execution of Credit Corp Strategic plan including commencement of lending business, debt administration business and expansion to the USA* Instigated and established Analytics and Reporting team with a focus on asset management to improve effectiveness and efficiency within the collections operation* Established and developed a business development and key account management function that enabled Credit Corp to become the market leader* Implemented best practice software development methodologies that have enabled the development and enhancement of proprietary collection systems to be scalable and provide leading edge functionality that is best in class* Sourced, negotiated and managed fit out of multiple new office premises, including 200 seat facility in Makati, Philippines and 300 seat facility in Salt Lake City in the USA* Implemented whole of business technology and process improvement projects that have resulted in increased effectiveness and efficiency within the collections operation.