Kristina Pinto Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Phoenix, Arizona, United States

Phoenix, Arizona

Bethlehem, Pennsylvania

Bethlehem, Pennsylvania

Allentown, Pennsylvania

Lebanon, Pennsylvania

Winchester, Virginia

Hagerstown, Maryland

Team Supervisor

Handled multifaceted clerical tasks (e.g., data entry, records management) as the assistant to Asset Managers. Coordinated weekly inspection tasks for REO properties, maintained database and ensured the delivery of premium services to agents. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality workHighlights:— Communicated effectively with multiple agents to plan weekly inspection checklists and photos.— Established strong relationships to gain support and effectively achieve results. — Entrusted to manage field agents.— Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official correspondence.— Developed comprehensive, step by step instructions manual that enabled agents to complete their weekly tasks in a timely manner.— Worked closely with management to resolve issues in a timely manner.— Verify agents are completing tasks accurately and in a timely manner.

The primary purpose of my position is to assist/handle any non-medical needs of patients including but not limited to scheduling appointments; assist nurses where possible; audit patients’ charts; and help where-ever required by the Director of Nurses.Major Duties and Responsibilities:• Greet public and answer questions.• Answer multi-line phone and direct calls.• Schedule residents’ medical appointments and transportation.• Initiate prior authorization process through insurance and follow through until authorization is obtained.• Schedule patient procedures, x-rays, and labs.• Liaison between facility and doctors’ offices, hospitals, insurance companies.• Obtain referrals for appointments• Assist other departments when needed

Handle day-to-day accounting functions for the facility in accordance with current applicable accounting and cost reimbursement principles related to long-term care operations, and as may be directed by the Director of Financial Services or Administrator (i.e. data entry, filing, records management and billing) as the assistant to the Director. Quickly became a trusted assistant known for “can-do” attitude, flexibility, and high-quality work.Major Duties and Responsibilities:• Demonstrate a working knowledge of all Accounts Receivables• Maintain accurate and timely records, including all accounts, journals, deposits, ledgers, etc.• Discuss billing situations with residents and/or responsible parties.• Contribute to effective communication and pleasant working conditions.• Contribute to and promote resident and family relations.• Knowledgeable in Privacy Practices to protect residents’ health information.• Maintain accurate census data.• Secure all cash and valuables on hand, per policy.• Fully comply with all federal and state laws and standards of ethical and professional conduct applicable to position.