Kristina Todd, Rn Email & Phone Number

Kennesaw, Georgia, United States

Infectious Disease Clinic, HIV/AIDS, Ryan White Clinic

High Risk Perintal

United States

Piedmont Pulmonary & Sleep

Nw Atlanta

Atlanta, Ga

Good Samaritan Health Center (Private Practice offering Medical, Dental and Counseling Services)Responsible for providing administrative assistance, greeting patients and scheduling, processing and providing quality customer service for both the check-in and check-out processes.Responsible for answering telephones, providing information and scheduling appointments.Provided consecutive and simultaneous interpretation for all aspects of health clinic, including medical exams… Show more Good Samaritan Health Center (Private Practice offering Medical, Dental and Counseling Services)Responsible for providing administrative assistance, greeting patients and scheduling, processing and providing quality customer service for both the check-in and check-out processes.Responsible for answering telephones, providing information and scheduling appointments.Provided consecutive and simultaneous interpretation for all aspects of health clinic, including medical exams, dental exams, and counseling sessions. Interpreted at times for speaker addressing a group of patients. Translated documents and flyers as needed. Show less

Atlanta, Ga

Answer inbound calls from customers, in both English and Spanish, quickly assess customer needs and proactively provide solutions. Provide superior customer service while handling inbound calls, document details of customer interaction into system while on the phone.Responsibilities also require managing, monitoring & coordinating special orders and/or installations from start to finish. As an RE, act as the liaison between customers, third party service providers, vendors, and… Show more Answer inbound calls from customers, in both English and Spanish, quickly assess customer needs and proactively provide solutions. Provide superior customer service while handling inbound calls, document details of customer interaction into system while on the phone.Responsibilities also require managing, monitoring & coordinating special orders and/or installations from start to finish. As an RE, act as the liaison between customers, third party service providers, vendors, and operational personnel to ensure timely and professional facilitation of procured products and services.Meet or exceed scorecard requirements for productivity, schedule adherence, quality and attendance. Complete assignments accurately despite a large workload. Show less

Accountable for all operations of on-line supplement store. - Handle customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. - Answer multiple phone lines (Spanish and English) and handle all customer inquiry forms generated from web store. - Process on-line orders integrated from several systems while ensuring accuracy. - Perform accounts receivable duties including invoicing, cash… Show more Accountable for all operations of on-line supplement store. - Handle customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency. - Answer multiple phone lines (Spanish and English) and handle all customer inquiry forms generated from web store. - Process on-line orders integrated from several systems while ensuring accuracy. - Perform accounts receivable duties including invoicing, cash application, research of chargebacks, issue credit memos, process end of day billing, and respond to customer requests for documentation. - Invoice select vendors, process sales orders, post payment remittances, reconcile shipping invoices, prepare return of guaranteed products to manufacturer, order warehouse supplies as needed - Recommend changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department Show less

Marietta, Ga

Bilingual position. Operated Switchboard; Managed Mailroom; Performed some accounts payable data entry and check distribution. Practiced quality customer service answering phones and serving employees.

Delivered quality phone interpretation for customer service related calls between business and their clients.

Kennesaw, Ga

Managed vendor accounts, reconciled reports critical to associates' accurate pay, and submitted forms for payment adjustments. Bilingual skills were required for clear communication with colleagues and associates alike.

Company Merged With Maersk; Atlanta, Ga

Sharpened my skills for working under pressure by auditing over two hundred bills of lading on a daily basis for an international shipping company. Distributed bills of lading to 50 documentation specialists. Exceeded performance expectations by providing detailed daily reports for the manager of the exports department.

Associate Of Science In Nursing, Registered Nursing/Registered Nurse

Lpn, Licensed Practical/Vocational Nurse Training

Certificate Of Completion, Medical Interpreting