Kristin Bergin Email & Phone Number

Las Vegas NV

Las Vegas, Nevada Area

• Conduct tours and group experiences using excellent verbal communication skills, achieving high guest satisfaction.
• Promote additional opportunities using targeted marketing strategies.
• Engage with guests daily by answering questions and resolving problems.
• Train interns and volunteers by demonstrating techniques and offering motivation and feedback, ensuring a smooth transition into the position.

Various US Locations

• Coordinated event preparations for 10+ large e-sports tournaments by strategically planning and effectively multitasking, supporting an 8-person streaming production team.
• Supporting weekly streaming tournaments as well as the creation and opening of an arena.
• Facilitated tournament registration using careful attention to detail
• Sold merchandise and processed paymentsEvents included: Frosty Faustings, UGC Tournament, Pax West Smash Brothers Tournament, Indy PopCon Halo Tournament, EVO International Stream, LVLUP Expo, Millennial E-Sports Arena.

Las Vegas, Nevada Area

• Created weekly bulletins, flyers, advertisements, and email communications using InDesign, Photoshop, and Constant Contact to create graphics and content, reaching 3,500-4,300 members
• Administered parish website and rebuilt website from scratch using Weebly. Started and maintained a social media presence via Facebook, YouTube, and Instagram pages by managing content schedules, strategies, copy.
• Enhanced scheduling processes by creating an online reservation system during Covid-19 restrictions.
• Assisted Pastor by coordinating schedules, travel plans, paperwork, and various administrative tasks.
• Organized details for 20-30 weddings per year by maintaining documentation, records, and registries, reducing discrepancies.
• Responded to the COVID-19 pandemic by managing video streaming, increased social media activity and communications, and accepting additional internal office duties, successfully adapting to a reduced team.

Winona, MN

• Developed programs such as the annual volunteer dinner by planning and executing site logistics, bookings, walk-throughs, and schedules, growing volunteer engagement.
• Maintained the website and social media accounts by creating materials, promoting programs, implementing online giving, and providing technical support.
• Hired and trained staff members and volunteers by driving recruitment efforts, conducting interviews, and clearly communicating expectations.
• Answered phone calls while organizing calendars, deposits, and email correspondence by effectively prioritizing time, ensuring all deadlines were met.
• Audited committee finances by carefully analyzing complex data, resulting in balanced budgets.

Winona, MN

• Helped update website and online presence and coordinated sales force appointments and orders/requests. Provided direct and detailed sales support for both an in-house team, and outside clients. Oversight of several.
• Helped with in-house catalogs, sale force orders and proofing, design set-up, shipping, and general office tasks during the bi-annual sales meeting

Winona, MN

• Beyond waiting tables, additional duties also included cashiering, team/dining room organization, and hostess training.
• Helped with preliminary interviews and helped review applications.