Kristin Chew Email & Phone Number

Australia

Sydney, New South Wales, Australia

• Serve as the primary point of contact for the team (2IC), offering expertise, guidance, and support in resolving challenges, addressing inquiries, and ensuring smooth operations.
• Prepare and review quotations in accordance with customer specifications and compliance standards, ensuring clear definition of scope and alignment with customer expectations.
• Plan and manage project deliverables and monitoring progress to ensure timely completion and adherence to quality… Show more
• Plan and manage project deliverables and monitoring progress to ensure timely completion and adherence to quality standards.
• Collaborate with key stakeholders, both internal and external, to build strong business relationships that drive successful outcomes.
• Identify bottlenecks and inefficiencies, implement improvements to streamline workflows, enhance team efficiency, and optimize resource utilization. Show less

Sydney, New South Wales, Australia

Sydney, Australia

• Conduct troubleshooting and analysis of inverters via telephone, email, and on-site visits when required.
• Enhances the team's analytical problem-solving capabilities by providing valuable technical guidance and expertise.
• Demonstrates a comprehensive and in-depth understanding of SMA products, ensuring a superior level of customer satisfaction while actively seeking to reduce service costs.
• Contributes constructive feedback to drive product improvement and refine internal… Show more
• Contributes constructive feedback to drive product improvement and refine internal processes. Show less

Sydney, New South Wales, Australia

Sydney, Australia

• Provide engineering support to Field Service Engineers and/or customers for solar imaging tools by troubleshooting hardware and/or software issues to minimise machine downtime.
• Assist in preparation of technical documents such as installation manuals and user manuals.
• Provide feedback for tool enhancement and actively participate in calibrating and configuring new solar imaging tools to ensure optimum performance and adherence to specifications.

Shah Alam

• Responsible for the design and performance of UPS switchboards, ensuring strict compliance with client specifications.
• Create design and technical documentation, such as schematic drawings, datasheets, and design calculations, for customer approval.
• Coordinate with Project Manager to ensure timely achievement of engineering milestones in accordance with the project schedule.
• Support the sales team by providing technical advice, preparing proposals, and estimating materials to… Show more
• Support the sales team by providing technical advice, preparing proposals, and estimating materials to meet customer requirements during pre-sales activities. Show less