Kristen C. Email & Phone Number

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, United States

The Bay Club is a hospitality company, providing experiences that celebrate an active and vibrant lifestyle. We offer our members the finest fitness and leisure facilities, programming for the whole family, engaging social events and dining experiences, luxurious spa amenities, and convenient business lounges, as well as travel and resort opportunities. Simply put, we are unique.

San Francisco, California, United States

The Bay Club is a hospitality company, providing experiences that celebrate an active and vibrant lifestyle. We offer our members the finest fitness and leisure facilities, programming for the whole family, engaging social events and dining experiences, luxurious spa amenities, and convenient business lounges, as well as travel and resort opportunities. Simply put, we are unique.

ShiftUp provides modern training solutions. We combine technology and human support to provide the most effective, efficient, and accessible job training on the market.

San Francisco Bay Area

The RealReal (NASDAQ: REAL) is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 24 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. - Led a team of 2 Project Managers- Created a cross-functional product pipeline to streamline communication and workload by 50%- Led store expansion initiative that grew store… Show more The RealReal (NASDAQ: REAL) is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 24 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. - Led a team of 2 Project Managers- Created a cross-functional product pipeline to streamline communication and workload by 50%- Led store expansion initiative that grew store count by 200% in 6 months Show less

San Francisco, Ca

B8ta (Series C venture backed) is a software-powered retailer designed to make physical retail accessible for all. It is a new kind of retail store designed to improve the customer and maker experience. b8ta helps people discover, try, and learn about new tech and innovative products while empowering makers with a simple retail-as-a-service model that puts them in control. The company brings makers closer to customers in real life, allowing everyone to discover, try and learn about new products… Show more B8ta (Series C venture backed) is a software-powered retailer designed to make physical retail accessible for all. It is a new kind of retail store designed to improve the customer and maker experience. b8ta helps people discover, try, and learn about new tech and innovative products while empowering makers with a simple retail-as-a-service model that puts them in control. The company brings makers closer to customers in real life, allowing everyone to discover, try and learn about new products first hand.- Led B2B launch of new Toys”R”Us stores in the US- Led Strategic Initiatives to support the company’s growth from a Series B to Series C venture backed company- Advised on projects to support operations, employee engagement, and IT systems teams Show less

San Francisco, California

- Program Manager for Old Navy Brand Leadership Conferences: led a large cross-functional team to conceptualize, design and execute multi-day conferences for 1500+ attendees- Led the Gap Inc. launch of Shyft to 50k employees - an app that facilitates employee engagement by allowing associates to swap shifts with each other- Developed process documentation, employee and customer experience training materials for new brand initiatives including launching Buy Online, Pick up In Store… Show more - Program Manager for Old Navy Brand Leadership Conferences: led a large cross-functional team to conceptualize, design and execute multi-day conferences for 1500+ attendees- Led the Gap Inc. launch of Shyft to 50k employees - an app that facilitates employee engagement by allowing associates to swap shifts with each other- Developed process documentation, employee and customer experience training materials for new brand initiatives including launching Buy Online, Pick up In Store (BOPIS) to 1500 Old Navy stores across the US Show less

Shanghai, China

- Led a team of 4 Project Managers overseeing operations, employee engagement, customer experience, store technology, and expense management - Developed a cross-cultural Customer Service initiative for Store Leaders that resulted in a 95% customer satisfaction score for Gap China- Designed an Employee Recognition strategy and program which led to a 93% favorable Employee Opinion Survey score- Managed retail operations projects including cross-functional development of a… Show more - Led a team of 4 Project Managers overseeing operations, employee engagement, customer experience, store technology, and expense management - Developed a cross-cultural Customer Service initiative for Store Leaders that resulted in a 95% customer satisfaction score for Gap China- Designed an Employee Recognition strategy and program which led to a 93% favorable Employee Opinion Survey score- Managed retail operations projects including cross-functional development of a replenishment app, launched new Store Leadership hardware to 125+ Gap Greater China stores Show less

San Francisco, California, United States

- Created in-store replenishment processes to maximize store associate efficiency which led to a 96% in stock rate- Managed transportation schedules for 1200 Gap North America stores- Built process and system improvements to streamline full model stock inventory count validation and be 25% more efficient YoY- Set project timelines and keep teams on task to complete milestones according to schedule

San Francisco, California, United States

- Oversaw all Business Acumen of a $2.2 million Gap Body Store- Provided strong leadership to the team to execute sales generation, operational and human resources functions in the store to ensure customer satisfaction, maximum productivity and profitability- District Labor Expert responsible for training and developing managers on Company Labor Module and Scheduling processes- Doubled Loyalty acquisition goal within 2 months

San Francisco, California, United States

- Developed strategies for operational enhancements in Gap Body store environment- Managed store operations process for successful product launch- Liaised with Learning and Development and advise on new training materials for store teams

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, United States

San Francisco, California, United States

Bachelor Of Arts - Ba, Sociology

Activities and Societies: Chi Delta Theta: Philanthropy Chair and Fundraising Chair

General Education