Kristine Dillon Email and Phone Number

• Reviews and maintains the Gifts and Entertainment and the Anti-Bribery and Corruption policies and procedures.• Assists with maintenance, communications, and development of as well as provide training to employees for gifts and entertainment. Liaise with the Training Team in this regard• Assists in management in remediating open audit findings and self-identified issues related to gifts and entertainment, as well as any regulatory findings.• Identifies, analyzes monitoring, and reporting metrics related to gifts and entertainment.• Assists with maintenance, communications, and development of as well as provide training to employees for gifts and entertainment. • Conducts reviews for client-related expenditures, including gifts and entertainment.

• Supported the enterprise Anti- Corruption due diligence, payments monitoring, compliance monitoring and testing and reporting processes. • Helped designed, developed, and administered internal controls to mitigate legal, regulatory, and reputational risk. • Conducted a sample-based, manual review of payments to third parties to identify: (1) potentially improper payments made to third parties; and (2) non-compliance with Anti-Corruption Guidelines set forth by the Global Anti-Corruption team. • Supported the resolution of Anti-Corruption related issues, enhancements to the compliance framework, and the review of business activities as appropriate. • Ensured Anti- Corruption policies, guidelines and other program documents are regularly updated and maintained to comply with regulatory guidelines. • Assisted with coordination and support for the Anti- Corruption training and communication plans.• Investigated and identified trends to make sure our employees have the necessary information to be compliant to Amex polices and guidelines.

• Conducted reviews for client-related expenditures, including gifts and entertainment. • Provided support to the branches to make sure restricted employees are following the SEC’S Pay to Play Rule.• Administered regulatory filings for Firm’s lobbying activities and reviewed solicitations with U.S government officials in accordance with federal, state, and municipal regulations. • Reviewed employees Outside Business Interests (OBI) to make sure there are no actual or potential conflicts of interest. • Oversaw employees’ contacts with US government officials, political contributions and lobbying to ensure that all business units comply with regulatory requirements.

Analyzed court documents such as third party subpoena levies, garnishments, and any forms of legal process served upon the firm.  Provide research support for internal and outside counsel. Develop and maintain contact with various groups throughout the firms such as AML, Payroll Management Legal and Compliance teams.  Consults and advise financial advisors on internal and external procedures. Write and draft legal memos to Private Wealth Management Clients. Draft responses to various legal processes and regulators served upon the Firm.  Use investigatory skills and factual research when conducting searches on accounts.  Responds to questions from the branches on the Morgan Stanley Smith Barney legal hotline. Conducts due diligence searches in various third party and internal databases to identify activity on accounts.  Resolves restricted accounts that were red flag from activity arising from court documents. Overseas financial advisors’ and the branches are in guidelines with the firm polices. Conducts periodic internal account/customer reviews to identify potentially suspicious activity

•Conducted research and suggested resolutions, on individual mortgage loans in accordance with the Office of the Comptroller of the Currency (OCC) Article 7 consent order to identify risks within mortgage guidelines. •Analyzed customers’ loans for potential and future legal and regulatory risks. •Assumed responsibility for case files from beginning to the end to guarantee accuracy. •Received 100% compliance scores in summarizing and analyzing foreclosure data and documents. •Audited all documents research conducted by Research Analysts, validating results and correcting errors before passing files to the Independent Consultant.•Developed and maintained contact with support areas such as Legal and Compliance. •Prepared reports for Deloitte & Touche LLP to find out the deviations in Chase Mortgage guidelines.

Maintained 100 patient files and scheduled appointments weekly.Populated billing and payment documentation for 300 patients weekly in the medical database system.Handled patients’ complaints, questions and provided efficient customer service. Analyzed and prepared patients charts that were audited by insurance companies.

Assisted client service’s managers in handling customer queries and ticketing issues. Worked collaboratively with team members across various functional areas during game days. Served as a leader in game day set up for high profile client clubs and suite seating.