Kristine Travis work email
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Kristine Travis personal email
Kristine Travis phone numbers
I am passionate about helping people perform to the best of their abilities whether it be in a work environment or in my volunteer work with the American Cancer Society, Relay for Life. I believe we can achieve anything when we have the guidance and tools to help ourselves.
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Senior ManagerKaiser PermanenteChino, Ca, Us
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Operations ManagerKaiser Permanente Jul 2021 - PresentFontana, California, United States
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Senior SupervisorKaiser Permanente Mar 2021 - Jul 2021
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SupervisorKaiser Permanente Sep 2014 - Mar 2021
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Sr. Quality Assurance AnalystVpi Pet Insurance Nov 2007 - May 2014Brea, CaResponsible for monitoring of customer care and sales representatives interactions with customers. Provided written and verbal feedback for process improvements. Analysis of trending reports for call data. • Conducted side by side skill development with representatives and collaborated performance development plans.• Created tracking and reporting forms to be used for trending and data analysis. • Led calibration sessions with management and representatives.• Facilitated… Show more Responsible for monitoring of customer care and sales representatives interactions with customers. Provided written and verbal feedback for process improvements. Analysis of trending reports for call data. • Conducted side by side skill development with representatives and collaborated performance development plans.• Created tracking and reporting forms to be used for trending and data analysis. • Led calibration sessions with management and representatives.• Facilitated training initiatives to agents and management members.• Designed and implemented curriculum for training initiatives. Show less
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Quality Assurance AnalystAt&T Wireless Jan 2001 - Nov 2007Anaheim Hills, CaResponsible for remote monitoring of customer care representatives interactions with customers. Provided written and verbal feedback for process improvements. Analysis of trending reports for call data. • Evaluated specialty teams in assisting with advanced technical issues, E-Care procedures, and special project focus.• Created new Quality measurement forms and best practices guidelines.• Conducted side by side coaching with representatives and provided management with… Show more Responsible for remote monitoring of customer care representatives interactions with customers. Provided written and verbal feedback for process improvements. Analysis of trending reports for call data. • Evaluated specialty teams in assisting with advanced technical issues, E-Care procedures, and special project focus.• Created new Quality measurement forms and best practices guidelines.• Conducted side by side coaching with representatives and provided management with feedback.• Collaboratively created business proposals.• Cross trained functionality in multiple call center departments including workforce, training, and team supervision. Show less
Kristine Travis Skills
Kristine Travis Education Details
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Mt. San Antonio CollegeLiberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Kristine Travis
What company does Kristine Travis work for?
Kristine Travis works for Kaiser Permanente
What is Kristine Travis's role at the current company?
Kristine Travis's current role is Senior Manager.
What is Kristine Travis's email address?
Kristine Travis's email address is kt****@****nte.org
What is Kristine Travis's direct phone number?
Kristine Travis's direct phone number is +190922*****
What schools did Kristine Travis attend?
Kristine Travis attended Mt. San Antonio College.
What are some of Kristine Travis's interests?
Kristine Travis has interest in Health, Reading.
What skills is Kristine Travis known for?
Kristine Travis has skills like Business Analysis, Analysis, Insurance, Data Analysis, Requirements Gathering, Microsoft Office, Visio, Access, Quality Assurance, Call Centers, Process Improvement, Management.
Who are Kristine Travis's colleagues?
Kristine Travis's colleagues are Javier Ceballos, John-Pierre Cardenas, Jaclyn W., Olivia Medrano, Janet Mendonca, Thomas Butler, Raquel Guyadeen Maloof.
Not the Kristine Travis you were looking for?
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Kristine Travis
Olathe, Ks3faa.gov, yahoo.com, dhpace.com3 +181622XXXXX
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Kristine Travis
Above And Beyonder At Breezeline, Blueprint Connector, And Workforce Specialist Group.Altoona, Pa1breezeline.com -
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