Kristine TravisI go Above and Beyond!Authorized to work in the US for any employer10+ yearsManagement10+ yearsCall Center10+ yearsRecruiting10+ yearsTraining10+ yearsCustomer Service SkillsData voice specialistATLANTIC BROADBAND - (CABLE) - Altoona, PAMarch 2020 to PresentI have daily interactions with customers over the phone to help them with any and all of their issues with tech support. If I’m unable to assist I will help get them to the correct area within the company to get them exactly what they are looking for. I have very strong customer service skills and a very positive attitude. I treat my customers like they are my friends, family or neighbors. I Help them with their issues and go Above and Beyond any opportunity I can. -My essential job functions are answering calls, troubleshooting data and voice calls and working with devices that can connect to the internet. I also am a blueprint connector which allows me to hold training within the company monthly to train our internal and new associates about company policies and the standards we hold all of our company accountable to.Service AssociateNovasyte, LLC - Altoona, PASeptember 2019 to March 2022I was contracted with Stryker a medical supply company whos the leading provider of reprocessing and remanufacturing services for single-use medical devices, some of the most impactful sustainability initiatives in use at US hospitals.-My essential job was to go to hospitals and do collections of these medical devices that are recyclable and ship them back to Stryker so they could be sterilized and repurposed . My territories include Punxsutawney, Indiana, Bedford, Johnstown, Roaring Springs, Tyrone, and Altoona. I keep logs of my travels for gas and miles for work and report back to the company.Behavioral Health TechnicianPyramid Healthcare - Altoona, PAJuly 2019 to March 2020I Assisted clients in their everyday life recovering after drug and alcohol abuse in a halfway house. I was responsible for up to 24 women, Overseeing daily activities, chores, doctors appointments, and medication.-My essential Responsibilities included; new admins, discharges, medical records, medication records, daily searches of rooms and luggage brought in and out of the house, rides to and from work and doctors, medication logs, co-pay money collection, tech lectures, and I personally held a non religious spirituality group weekly.