High-performing and diplomatic servant leader, with a focus on clear communication. Team developer, collaborator, and process improver with a background in technical writing and editing. Well-respected, strong, and supportive people leader with integrity. Extensive experience developing dynamic and multi-functional teams that have included technical writers, graphic designers, developers, requirements specialists, project managers, translation staff, quality staff, and support staff working across multiple project schedules in fast-paced and highly regulated environments. Actively nurture relationships with direct reports, peers, upper management, internal stakeholders, and third-party vendors. Passion for concise and high-quality content, continuous improvement, and personal effectiveness.In 2023 & 2024: Have been assisting the VP of Quality & Regulatory to drive the company’s Culture of Quality project. This has included a variety of improvement efforts: initiating various trainings, conducting a Quality Fair, establishing our Q&R Escalation Process, and more.Throughout 2019-2020, worked with my team to create and carry out our engagement action plan. In 2021, my team achieved the highest engagement survey scores in the company. In engagement surveys since, my team continues to achieve high scores.“The best way to predict the future is to create it yourself.”—Abraham Lincoln
Listed skills include Technical Writing, Technical Communication, Software Documentation, Cross Functional Team Leadership, and 34 others.