Kristin Pearson Email and Phone Number
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Kristin Pearson personal email
Seasoned leader relentlessly focused on partnering with customers to achieve their desired business outcomes. Fast learning military veteran with demonstrated success anywhere from startups to large corporations. Strong background as a motivated, empathetic, analytical individual who enjoys fostering a team environment where members can achieve their full potential. Private and public sector experience with broad international experience.Specialties: customer experience, subscription software, disruptive technologies, business transformation, outcomes-based renewals, strategic partnerships, open source, program management, change management, risk mitigation, cross-functional teamwork, marketing, Gainsight, Salesforce.
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Director, Customer SuccessRise8 Jun 2024 - Present -
Customer Success Practice LeadRise8 Feb 2024 - Jun 2024Washington, District Of Columbia, United States- Stood up new Client Liaison program in 3 weeks. Recruited team members, structured training, and assigned an enabled force across 11 accounts to streamline the delivery experience.- Created Account Health Scorecard, using objective activities and subjective sentiments to inform areas of risk and expansion opportunity.
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Business ManagerAp Coaching Llc Nov 2017 - PresentWashington, District Of Columbia, United StatesSmall business co-owner. Manage full spectrum of business operations serving endurance athlete customers.
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Director, Tanzu Customer Success, Northeast And South Strategic AccountsVmware Tanzu Feb 2023 - Jan 2024Washington DcLed 11-person, largest Tanzu field team in America responsible for retaining our most strategic customers in the East half of the U.S. Partner with Sales, Solution Engineering, and Professional Services to grow our $220M+ install base. Relentless focus on enabling individuals to drive business outcomes with clients, leveraging tools such as Success Plans, Customer Business Reviews, and Health Scores. -
Director, Tanzu Customer Success, South AreaVmware Tanzu May 2021 - Feb 2023Washington, District Of Columbia, United StatesLed 8 talented, passionate individuals directly responsible for annual $40M+ of renewals for our South customers. Focused on building out our Kubernetes install base while optimizing the experience of our Platform as a Service clients. Success required strong cross-functional relationships with Support, Marketing, R&D, Business Operations, and other field Sales and Solution Engineers.
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Northeast Area Manager, Tanzu Customer SuccessVmware Tanzu Dec 2020 - Apr 2021Managed team of 7 Customer Success professionals across 3 regions. Wrapped up FY21 by exceeding our renewal goal and brought in over $6M towards FY22 goal.
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Customer Success ManagerVmware Dec 2019 - Dec 2020Washington, D.C.VMware acquired Pivotal at the end of 2019. I helped our Fortune 500 and Federal customers achieve meaningful business outcomes by building the strategy and directing our teams to lead our customers through their digital transformation. -
Engagement DirectorPivotal Sep 2017 - Dec 2019Washington, District Of ColumbiaFocused on enabling our DoD customers to take back their software development capabilities to quickly deliver products in response to real-time warfighter needs. Direct contributor to driving over $300M in sales.Engagement Director role - align Pivotal’s offerings with our customers’ strategic vision for their technology and business goals. Includes clearly defining objectives and milestones to ensure our work aligns to business critical objectives and ensuring stakeholders are regularly engaged to provide feedback that drives priorities and alignment of work. Focus on program management, strategy development, and change management in partnership with change-driving organizations and leaders, across all initiatives to ensure we reach desired outcomes. -
Assistant Professor Of Political ScienceUnited States Air Force Jun 2013 - Aug 2017United States Air Force Academy- Directed 8 instructors for 400+ student course on Amer Govt/National Security- Wrote $110K grants; presented at 3 academic conferences; published in African Security journal- Africa subject matter expert for Dean; created new Africa/US policy course; conducted stability research in Uganda; led cultural immersion to Ghana, Senegal, and Hungary- Director of Personnel - Developed hiring strategy for 435 candidates- Executive Officer - Directly advised Dept Head- Promoted to Major in April 2016 -
Sustainment Services & Personnel Flight CommanderUnited States Air Force Sep 2010 - Jun 2013Al Udeid Air Base And Barksdale Afb, LaOversaw Food Service, Club Operations, Fitness Centers, Lodging, and Manpower and Personnel Offices for military members and their families as customers.- Massive leadership role while deployed; led team of 720 running: -- DoD's largest lodging operation--$275M in assets -- 2nd largest AF food operation--510K meals/month -- Central Command's busiest fitness operation--$16M equipment- Executed $21M+ civilian work year during budget crisis- Wrote award package that earned base $500K- QA Evaluator for $675K contract- Developed, implemented, and executed complex operational plans for $38k building upgrade; multi-agency coordination to achieve optimal results within budget while maintaining impeccable service.
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Readiness And Sustainment ChiefUnited States Air Force Nov 2008 - Sep 2010Hurlburt Field, FlTotal customer focused - delivered quality of life programs for military and civilian DoD personnel and their families.- Innovated personnel/equipment deployment during Haiti earthquake, setting new base-wide operating standards - Led 150+ personnel; oversaw 12 facilities/$1.2M contract- Building management; executed $1.5M dining facility renovation- Directed $28M state-of-the-art facility grand opening
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Executive Officer, Special Operations Command A1United States Air Force May 2006 - Nov 2008Hurlburt Field, FlAfter completing Masters Degree at the Naval Postgraduate School:- Responsible for all programs for 4 units supporting over 12K customers- Managed $8M organizational budget- Staffed $27M renovation plans and proposals
Kristin Pearson Skills
Kristin Pearson Education Details
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National Security Affairs, Sub-Saharan Africa -
Western European Studies, French Minor -
High School Diploma
Frequently Asked Questions about Kristin Pearson
What company does Kristin Pearson work for?
Kristin Pearson works for Rise8
What is Kristin Pearson's role at the current company?
Kristin Pearson's current role is Customer Success Leader - Military Officer Veteran - Sustainability and Native Plant Enthusiast.
What is Kristin Pearson's email address?
Kristin Pearson's email address is kp****@****are.com
What schools did Kristin Pearson attend?
Kristin Pearson attended Naval Postgraduate School, United States Air Force Academy, Ursuline Academy-Cincinnati.
What skills is Kristin Pearson known for?
Kristin Pearson has skills like Team Building, Project Management, Leadership, Followership, Program Management, Teaching, Research, Human Resources, Military, Dod, Security Clearance, Readiness.
Who are Kristin Pearson's colleagues?
Kristin Pearson's colleagues are Cason Brinson, Dan Sanker, Chris Butler, Cara Mclean, Bryce Nguonly, Kymberlee Page, Edwin Karaya.
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Kristin Pearson
Montevallo, Al2maurices.com, booksamillion.com2 +120556XXXXX
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3aol.com, mail.utexas.edu, utexas.edu2 +171372XXXXX
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1radpartners.com -
Kristin Adkins
Helping Professional Speakers Get On Higher-Paying Stages By Positioning Them As A Thought-Leader With A Lead-Generating Website. My Mission Is To Amplify The Voices And Ideas That Make An Impact And Deserve To Be Heard.Racine, Wi
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