Kristopher Tackett Email & Phone Number

Saint Charles, Mo, Us

Saint Charles, Mo, Us

St Louis, Missouri, United States

Saint Louis, Missouri

Earth City, Mo

First point of contact for customer experience, customer advocate, liaison back into Cardinal organization. Work closely with sales, customer service, operations, inventory, contracts, and accounts payable to manage the business relationship with a specific customer and identify opportunities for problem resolution and process improvements. Assists in data collection and reporting to support initiatives and business needs.

Responsible for reconciling physical inventory, daily adjustments, receipt discrepancy, and sales order reports Analyze customer data to investigate and resolve complex order discrepancies while contributing to corrective action initiativesProcess daily receiving exceptions and direct team leads to reconcile errors or inventory exceptions Site administrator for error tracking and reporting applicationMaintain error queues, SOX audit documentation, facilitate third party and Cardinal vendor returns, customer service order management requestsCoordinate with 1st shift inbound and 2nd shift outbound Team Leads as well as Field Service Specialists to facilitate rush orders

Monitored fill rates and daily inventory levels, placing orders, checking inbound order status and expediting freight into the distribution center Worked with internal and external contacts to produce reports, analyze and resolve issues in the supply line to proactively prevent stock outs Collaborated with Field Service Specialists to consistently service the customer at 99% adjusted fill rate on a weekly basis

Responsibilities included inventory ordering and delivery of medical supplies in all areas of the hospital, worked with staff in order to establish new supply areas, communicated staff needs to distribution management and fulfilled emergency supply requests Performed shipping and receiving duties as needed. Successfully cross-trained all department positions allowing for vacation relief of any staff member and profile setup and maintenance of all areas in hospital

Master Of Business Administration - Mba

Bachelor Of Arts (B.A.), Public Management