Kristopher Webb Email & Phone Number

New York, NY, US

New York, NY, US

San Francisco, California, US

• Led the Cost Basis Team, oversaw daily tasks, ad-hoc projects, and meetings.
• Managed third-party vendor migration efforts and data remediation projects.
• Achieved a 90% remediation rate for vendor exceptions using root-cause analysis and regression tests.
• Utilized Tableau for extracting Broadridge tax codes and applied adjustments with withholding.
• Created Oracle SQL queries to specify cost basis exceptions and performed Excel bulk updates.
• Coordinated with business strategy and managers to provide metrics and prioritize efforts.

San Francisco, California, US

• Conducted training sessions for mock form reviews and researched tax documents.
• Innovated manual adjustment processes, reducing human error risks through automation.
• Provided feedback and suggestions for process improvement to colleagues.
• Partnered with senior management to mitigate escalated issues.
• Evaluated and created new processes for risk mitigation.
• Merged databases through Microsoft Access, reconciling discrepancies for IRS reporting.

San Francisco, California, US

• Audited 1099 tax forms, ensuring correct information reported to the IRS.
• Reviewed service requests to ensure compliance with WFA procedures and IRS regulations.
• Researched corporate actions and analyzed tax documents to verify taxability for clients.
• Multitasked several projects, correcting cost basis based on corporate actions.
• Answered cost basis requests, educating financial advisors and clients on cost basis questions.

San Francisco, California, US

• Audited 1099 tax forms, ensuring correct information reported to the IRS.
• Reviewed service requests to ensure compliance with WFA procedures and IRS regulations.
• Researched corporate actions via DTCC and analyzed tax documents to verify taxability for clients.
• Multitasked several projects simultaneously, correcting cost basis based on corporate actions.
• Answered cost basis requests and educated financial advisors and clients about cost basis questions.

San Francisco, California, US

• Audited transactions and verified proper coding of tax information.
• Oversaw Daily Taxpayer Identification Number (TIN) Change report and made corrections.
• Reconciled credits and debits, and corrected TIN Broadridge.
• Updated country codes, withholding percentages, and account history in BETA.
• Utilized Microsoft Excel and Microsoft Access to analyze tax information and gather account history.

Kansas City, Missouri, US

• Provided guidance sessions to clients to find the most appropriate mutual fund based on goals, risk tolerance, and time frame.
• Ensured phone calls, request, and guidance sessions were compliant to ACI policies and FINRA regulations.
• Executed an investor focus sales strategy by listening, identifying, and understanding investors’ needs as well as provided appropriate financial solutions.
• Established strong client relationships, developed future client success, and discovered potential assets that may be valuable to the company’s success.
• Delivered superior customer service by utilizing investment options and products.

Kansas City, Missouri, US

• Purchased and redeemed shares for clients.
• Updated personal information, payment method, and investment options.
• Researched client information to solve account issues such as payment discrepancies, personal data, and account authorization.
• Analyzed and evaluated clients’ letters and firm forms to ensure accuracy and compliance.

Kansas City, MO, US

- Document class registrations, answer phone calls, fax, and print documents.- Oversaw collections and received 100% of the fees for a department sponsored event.

Kansas City, MO, US

- Led campus tours to incoming freshman, transfer students, and families.- Answered questions, coordinate activities with students, and assisted UMKC staff.- Consistently received positive reviews as an Orientation Leader.

Kansas City, MO, US

- Developed creative ways to promote Union Programming Board events and programs at UMKC- Increased meeting and membership attendance by 25%.- Utilized social media, flyers, and handbills as part of promoting events.