Kristy Mcqueen Email & Phone Number

London, Ontario, Canada

Helping individuals and teams to learn and grow.• Work with client organizations to assess needs and recommend talent development strategies and programs to meet those needs• Maintain exemplary working relationships with client representatives • Customize training and development materials to ensure alignment with our clients’ organizational culture and their "language"• Design and deliver programs using multiple approaches ranging from in-person facilitated sessions, on-line workshops and one-to-one coaching• Evaluate development programming and adjust as necessary to ensure high quality, sustainable interventions• Coordinate and oversee the work of our training and development associate team• Contribute to the development of business planning processes and execution of those plans

London, Ontario, Canada

Operational and strategic leader focused on leading teams to excellence through maximizing others' strengths to stimulate improvement and growth.• Oversight and management of daily operations and special projects for Assisted Living, Attendant Outreach and Community Support Services Central Intake • Pandemic Lead• Infection Prevention and Control Lead• Partnership development with community partners, and engagement of existing partners for potential growth opportunities

Ontario, Canada

Network marketing professional, business owner, and avid essential oil user helping people manage their family’s health with non-toxic solutions at their fingertips. Passionate about teaching, coaching and supporting families on effective ways to use essential oils to boost energy, reduce the effects of stress, increase sleep quality, manage pain, eliminate seasonal threats, resolve digestive issues and increase emotional wellbeing.

London, Ontario, Canada

Lead the development and alignment of system-wide and local regional strategic and integration plans and initiatives designed to improve health outcomes, patient experience and value for money. Provided strategic direction, leadership and oversight to a team of staff responsible for health planning and integration, patient engagement, Francophone health services and Indigenous engagement and inclusion.• Focused outcome oriented strategies and projects on the highest quality evidence through literature reviews, consulting with content experts, and analyzing and evaluating relevance.• Developed the regional Patient Family Advisory Committee to engage with patients, family members, and providers to support active participation in the planning and implementation of health system design, integration and improvement activities• Drove strategy by partnering across functions of the organization including patient care delivery, corporate services, quality improvement and performance management.• Facilitated change management, issues management and stakeholder engagement

London, Ontario

London, Ontario

Effectively led planning and health system integration activities with a focus on optimal population health, improved client experience and health system sustainability while overseeing a portfolio of projects and initiatives.• Managed two high functioning, cross-functional teams of individual contributors focused on improving patient outcomes• Coordinated internal and external resources to analyze and prioritize opportunities for system improvement and integration aligned to the LHIN’s strategic priorities• Developed a comprehensive set of recommendations designed to support equitable access for individuals most impacted by the social determinants of health• Advised on and promoted effective use of project management tools, methodologies and performance indicators• Worked closely with 200 health service providers and other partners to develop new approaches to achieve outcomes through goal oriented collaborations

Southwestern Ontario

Provided leadership and support to the Management team ensuring appropriate action plans were developed and executed to meet contractual and financial targets. Focus on organizational leadership, strategic planning, business and financial management, and community engagement.

Ontario, Canada

Planned and implemented a Community Support Services common assessment project across 22 sites as the provincial lead while working collaboratively with project leads from other provincial implementers. Developed and implemented project plans and business process changes including mapping and gap analysis.

London, Ontario

Planned and directed the implementation of a Community Support Service Common Assessment Project that resulted in standardization of assessment and referral for more than 45 health service providers. Provided leadership to the development of a project work plan, monitored and tracked milestones and requirements, and managed and mitigated risks. Facilitated value stream mapping and business process changes.

Middlesex County, Ontario

Provided professional supervisory and practice leadership to a large department to ensure the provision of high quality client care. Focus on client service delivery, human resource management, organizational leadership and development, community engagement, and business and financial management.

Honours Bachelor Of Arts, English Language And Literature

Certificate, Integrated Volunteer Management, Volunteer Management

Human Resource Management, Finance & Accounting, Organizational Behaviour

Certificate, Executive Coach