Michael Little Email & Phone Number

London, Ontario, Canada

235 N Centre Rd, London, ON N5X 4E7

Human Resources - Learning & Development Innovative Strategy Creation and Implementation for Small, to Medium, as well as Global Organizations, Talent Management Leader, Leadership and Career Development, Executive Coach and Organizational Change Leadership Consultant

London, Canada Area

Human Resources - Learning & Development Innovative Strategy Creation and Implementation for Global Organizations, Talent Management Leader, Leadership and Career Development, Executive Coach and Organizational Change Leadership Consultant

North American

• As a performance consultant and strategic partner, collaborate closely with the Business Executives and HR Business Partners to ensure learning strategies and solutions are aligned to drive business objectives, and.
• Led the delivery of the first Leaning Academy and Online Portal for TD Insurance. Improved self-service access and employee experience. Served as the model for Learning Academies across TD, including the TS Academy.
• Primary point of contact for all L&D related activities, and partner with the L&D Centre of Excellence to ensure learning solutions are developed on time, on budget and to the highest quality.
• Provide ongoing analysis and reporting on the results, impacts, progress and changes based on delivery of L&D programs, showcasing the value to drive the business strategy and the employee experience.

North American

• Led a team of adult learning experts consisting of six Learning Consultants and a Training Coordinator to support the learning strategies for the Direct Channels Businesses.
• Partnered with the Executive and Senior Leadership Teams within Direct Channels as a performance consultant, supporting the business strategy through measureable and impactful learning solutions.
• Established a Best in Class learning consultant process to assess the needs, the “how to” recommend and optimize delivery of the learning solutions.
• Recognized with the League of Excellence Award for delivering exceptional learning programs across the Everyday Banking, Borrowing, Digital Communications and Digital Channels teams.
• Provided consultation to business and L&D partners in all businesses across TDBG to ensure leveraging common development needs, learning solutions and successes to support the broader TD organization.

London, Canada Area

• Provided leadership for a team of 22 employees, comprised of five Sales and 17 Service staff.
• Actively coached team to support personal development goals, to deliver successfully against business plans, sales, advice, customer experience goals and strategies.
• Focused on building a branch team to service London’s Spanish speaking community, which is a key growing market.
• Fostered relationships with the community business leaders to build COI Relationships.
• Managed the day-to-day operation of the branch to ensure budgets and audit controls were in place to protect the interests of the customers and TD Bank.

Western Ontario Region

• Led a team of six Human Resource Professionals in partnership with the Regional Leaders to support the employee experience of approximately 3000 employees in 140 Branches.
• Implemented and worked through various HR programs and projects such as STD Management, Work Place Accommodation, Market Salary Reviews, Resource Planning, Branch Incentive Programs, Branch Visits and Diversity and.
• Committee member working to establish a TD Business-wide Human Resources Scorecard.
• Mentored new HR colleagues to assist them in the development of their new roles.

Ontario South Western Region

• Established as a valued business partner to the DVPs and employees of the Niagara, London South Central, Greater Hamilton & Ancaster and Brantford & Counties Districts.
• Managed relationships with 34 Branches and approximately 800 employees.
• Implemented and worked through various HR programs and projects.
• Led the development and implementation of the OSW Mentoring Program.

Ajax, Ontario And London, Ontario

• Ajax,Ontario
• Managed a team of 28 employees, comprised of 8 Sales and 19 Service staff.
• Successfully delivered on the sales targets through effective planning, coaching and developing my team.
• Built on our community brand, developing and maintaining client relationships.
• Successfully merged two branches together in January 2002. London, Ontario
• Managed a team of 37 employees, comprised of 11 Sales and 26 Service staff.

Peterborough, Ontario

• Provided Investment, Mortgage and Credit Advice and products to establish dedicated customer base
• Consistently delivered on Sales and Service Targets by building on my client relationships.

London, Canada Area

• Sold customers Credit Cards, Mortgage Renewals and Investments.
• Mentored new to role employees to develop their phone sales capabilities.

London, Ontario, Canada

Treasure, HR Committee, Staff Development, Organizational Strategy

Masters Certificate In Adult Training And Development - Advanced Standing, Learning Development, Delivery And Measurement

Wildlife Biology