Kristy Thompson Email & Phone Number

Auckland, Nz

Auckland, New Zealand

Leading PR, internal communications and corporate affairs.

Auckland, New Zealand

Directed the marketing, PR and communications division for IPC Asia Pacific, overseeing internal and external communication operations in 13 countries in four languages.Led B2B communication strategy and delivery for the largest global Quick Service Restaurant (QSR) brand.Successfully crafted and executed PR strategies, authored the annual report, and spearheaded the development of a new multilingual website covering all 13 countries.Achieved the highest team engagement, keeping the team intact and delivering through the ‘great resignation’.Led effective internal communication strategies, launched an intranet, and orchestrated engaging stakeholder management plans.Managed crisis communication strategy during the COVID-19 pandemic and extended supply chain challenges.Additionally, I managed convention activities and supplier summits to enhance brand visibility and networking opportunities.

Auckland

Leading a team of communication professionals to connect and add value to the Subway business across Asia Pacific.

Auckland, New Zealand

- Leading the development and implementation of a new enterprise approach to deliver operational communications across the BNZ.- Leading the communications; culture and change strategy for large BNZ wide transformation project.

New Zealand

- Management of the Retail & Marketing communications function, including managing all communications channels, public relations, web content/intranet, conferences, and weekly people leader communications.- Leading a team of three communications professionals and two learning advisers to deliver to all operational and strategic communications and learning into the business. - Ownership and delivery of all Director internal, external and customer communications including creating and delivering monthly teleconferences, road shows, presentations and employee engagements.

Auckland, New Zealand

- Implementation of integrated PR strategy to protect reputation and increase brand awareness. - Management of the internal communications function to an audience of 3,200 employees including developing and managing the delivery of the Vodafone internal communications strategy.- Managing all Vodafone and TelstraClear communications channels, including intranet, conferences, monthly people leader events, and giving direction for sales and service communications. - Leading all CEO communications including creating and delivering monthly CEO videos, conferences, presentations and employee engagements. - Creating and managing the Vodafone and TelstraClear transformation communication and change strategy, bringing over 3000 employees together into one company.

Auckland, New Zealand

- Management of bank wide culture communications for over 5000 employees including developing and delivering the BNZ Obsessions communications and engagement strategy.- Creation and implementation of key change initiatives to enable employees to understand and engage with our three obsessions, driving culture change.- Driving alignment of activities across the business to drive continuous improvement, customer focus and the leadership edge, working with bank wide and business unit communications teams.

London, England

- Managing all BT Business communications channels across the UK for over 8000 employees, including intranet, monthly teleconferences, BT Today newspaper and Retail Read for BT Business. - Leading all Managing Director Communications (customer, external and internal) including creating and delivering to the BT Business communication and engagement strategy. Delivery of monthly teleconferences, annual kick off and half time conferences and online communications (blogs).- Collaborating across the BT Group to align communications and lead culture change for the Number One for Customer Service transformation programme for BT Business.

London, United Kingdom

Vodafone is a global market leading telecommunications company. This role was to develop and deliver engagement and communication plans and activities for specific audience groups within the Enterprise Business Unit (EBU) of Vodafone UK; ensuring individuals are informed of, involved in and motivated by business unit and company plans and performance. Key Responsibilities:Development and implementation of the EBU communication and engagement strategy Development, production and delivery of accurate and effective broadcast communicationsDevelopment and delivery of communications and involvement activities to support marketing initiativesFocus on continued growth in engagement of employees Key Projects/Achievements:Improvement of monthly broadcast communications ensuring consistent relevant messaging across EBU Developed and implemented internal communications and involvement activity for largest product launch in EBUDeveloped and delivered key measurement communications to ensure employees where involved in the current focus and tracking of the company

SalesThis role is primarily responsible for the sales communication strategy to drive customer acquisition, retention and revenue growth. Key accountabilities comprise of delivering the marketing programme to the sales channels, through communications and in store activity to both consumer and business markets. The total audience receiving these communications comprise of over 7000 employees in over 800 stores (internal and external). Included in this role was the management of the sales administrator who was responsible for the sales administration functions.

This role was to deliver operational and communication support to the dealer sales channel. Main contact for all departments within the business in regards to dealer channel deliverables. Represented dealer channel on projects and was the main contact for all dealer related queries