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@adient.com
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2 phones found area 706
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Kristy Williams is listed as Excellence. Expertise. Experience. at Adient, based in Livonia, Michigan, United States. AeroLeads shows a work email signal at adient.com, phone signal with area code 706, and a matched LinkedIn profile for Kristy Williams.
Kristy Williams previously worked as IT Director - Service Management Organization at Adient and Senior Manager, Service Management Office at Adient. Kristy Williams holds Bachelor Of Information Systems from American Intercontinental University.
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AeroLeads found 1 current-domain work email signal for Kristy Williams. Compare company email patterns before reaching out.
With over 20 years of experience in IT (most in level 2 support functions and with Service Desk) I pride myself on being the go-to person. I have been involved with Problem, Change and Incident Management; leading a team to provide this for our IT organization. I've become a strong leader for our organization and continue to find areas of growth. I welcome a challenge and bring a positive attitude to any issue at hand.
Listed skills include Lotus Notes, It Management, Software Documentation, Process Improvement, and 35 others.
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Plymouth, Michigan, Us
Leading the service management organization to include the ITIL framework of incident, problem, change and knowledge management. In addition to this, responsible for global service desk, second level operations teams as well as hardware asset management.
Plymouth, Michigan, Us
Leading a team that runs Change Management, Incident Management, Problem Management and Service Desk Operations. Additional responsibilities include Vendor management as well as process improvement.Recently moved a Global Service desk from one managed services provider to another in three months time frame. Matured the Global Change Management processes and procedures and govern the Global Change Advisory Board. Assisted in creation of a global Problem Management process and procedure to assist in reducing problems in our manufacturing plants as well as campus sites. Creation of incident management processes and procedures and educate the IT customers regularly. Assist in enhancements to current ITSM tool of ServiceNow to meet the needs of the business and customer. Ensure the managed service provider for the Service Desk and Field Services adheres to SOW and meets or exceeds SLAs. Involved in continuous improvement opportunities in shifting left as well as self service end user support. Management of the knowledge management processes and continually driving teams to publish knowledge for end users as well as IT professionals.
Work as a liaison between the Global Service Desk and the second level support groups as well as the business support groups. Provide support for knowledge management, incident management as well as problem management. Onboard support groups to the incident management; working with them to define classifications as well as resolution information for incidents and service requests. Ensure the customer experience for assistance w/ IT support is meeting expectations.
Global team lead for the level 3 Operations team. Ensure incidents are handled within published SLAs. Manage knowledge and documentation provided to Service Desks. Meeting weekly with Global Service desks to update and inform. Strive for accountability among team members.
Other employees you can reach at elringklinger.de. View company contacts →
Benjamin Fan
Colleague at AdientPlymouth, Michigan, United States
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Regina Locklear
Colleague at AdientBrighton, Michigan, United States
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Jacob Noll
Colleague at AdientDetroit Metropolitan Area, United States
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Tomas Medved
Colleague at AdientSlovakia
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Junaid Mohammed
Colleague at AdientPlymouth, Michigan, United States
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Austin Fee
Colleague at AdientDetroit Metropolitan Area, United States
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Irina Elena Zoican
Colleague at AdientRomania
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Quint Reynolds
Colleague at AdientThompsons Station, Tennessee, United States
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Cal Depotter
Colleague at AdientPlymouth, Michigan, United States
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Greg Smith
Colleague at AdientPort Washington, Wisconsin, United States
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Quick answers generated from the profile data available on this page.
Kristy Williams works for Adient.
Kristy Williams is listed as Excellence. Expertise. Experience. at Adient.
AeroLeads has found 1 work email signal at @adient.com for Kristy Williams at Adient.
AeroLeads has found 2 phone signal(s) with area code 706 for Kristy Williams at Adient.
Kristy Williams is based in Livonia, Michigan, United States while working with Adient.
Kristy Williams has worked for Adient, Johnson Controls, Phoenix Group, Meadowbrook Insurance Group, and Comerica Bank.
Kristy Williams's colleagues at Adient include Benjamin Fan, Regina Locklear, Jacob Noll, Tomas Medved, and Junaid Mohammed.
You can use AeroLeads to view verified contact signals for Kristy Williams at Adient, including work email, phone, and LinkedIn data when available.
Kristy Williams holds Bachelor Of Information Systems from American Intercontinental University.
Kristy Williams is listed with skills including Lotus Notes, It Management, Software Documentation, Process Improvement, Service Delivery, Troubleshooting, Integration, and Customer Service.
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