Krit Raksajit Email & Phone Number

Bangkok Metropolitan Area, Thailand

• Perform daily greetings to guests and advised personnel via incoming calls and another medium of communication.• Provide assistance where necessary across the team, other teams and managing day-to-day office task to run 100% smoothly.• Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement.• Manage and coordinate all office meetings and events.• Partner with HR to maintain office policies as necessary.• Organize office operations and procedures.• Coordinate with IT department on all office equipment.• Monitoring internal office supplies and swag bag and coordinate with vendors.• Ensure filing systems are maintained and current.• Establish and monitor procedures for record-keeping.• Developed and updated spreadsheets and database to track, analyze and report on workflow.• Manage all domestic and international postal.• Organize and coordinate travel arrangements across the APAC office including hotel stay, transportation, and any special requests.• Processing the employee business visa to completion.• Demonstrates success in increasing group department sales by working closely with hotel sales managers and vendors.• Monthly analysis to identify potential travel logs and savings.• Reconciliation of invoices.• Verifying employee's monthly reimbursement with correctness and evidence support.• Handling supplier billing and relief finance for cheque and withholding tax sheet handling to suppliers.• Organize document and handle visa process of new foreign employee and monitor 90 days report with for foreign employee (BOI).• Organize orientation and training of new employee.• Organize weekly employee's anniversary and birthday.

Bangkok Metropolitan Area

• Prospected into targeted lists to develop new sales opportunities from cold or inactive accounts – outbound and inbound (email, cold-calling, and events) for Thailand, Singapore, Malaysia, Indonesia, Philippines, and Indonesia.• Outreached to direct brands in specific verticals to generate qualified sales leads, qualify leads, and create pipelines for the sales team as well as helped in preparing sales proposals, estimates, and presentations.• Reported on weekly results, both qualitative and quantitative. Updated and maintained Sales database and CRM as appropriate, including data discovery tied to initiatives.

Bangkok Metropolitan Area, Thailand

• Prepared all aspects of SVP’s travel, from travel approval to prepared expense reports, trip program, and the first draft of the trip report, etc. Assisted in the preparation of expense reports of other employees in the SVP’s office.• Managed the day-to-day operational and administrative activities of the Senior Vice-President by setting and monitored schedule, organized the income flow of work, prioritized requests, maintaining a monitoring system, and followed-up to ensured timely responses; preparing for meetings and arranging teleconferences often over different time zones.• Updated the SVP’s travel and vacation information on the Intranet. Ensured that an acting SVP is named and an ECHOnet announcement is released when the SVP is away from the office.• Audited the travel expense reports of those staff members who report directly to the SVP. Audits the CC2 expense reports for the directors’ assistants.

Bangkok Metropolitan Area, Thailand

• Encoded reservations and responds to the guest inquiry.• Performed daily operation functions, through email and PMS system including made a reservation for each special guest.• Attended payment and ensured appropriate internal controls over the process.• Handled phone queries and perform problem-solve for emergency client issue.• Oversee the PMS system, provided allotment information to the agency through multiple channels.• Performed daily reservations tasks (phones, emails, files check) and any other related tasks assigned by the supervisor. • Consulted customers designated queries through different channels (phone, email, fax, directconnect, etc) responded within the designated time frame. • Followed the department standards (SOP) and achieved the target results i.e, quality calls, response time, handled calls and emails, accuracy, bookkeeping reservation records and performed other safety standards.

Bangkok Metropolitan Area

• Performed daily operation functions, Included verification of hotel allotment closure on the POS system, and ensured proper closure of each request from specific hotel for specific date and time.• Handled market manager request and ensured adherence of appropriate internal controls over the process.• Prepared weekly/monthly report.• Attended queries from hotels and users.• Handled process through a range of systems such as AS400 / GCRes / Outlook etc.• Performed internal customer service to other offices and ensured internal queries are dealt with efficiently.• Corresponded and conveyed daily work task with overseas clients.• Passed on feedback on ways to improved processes.

Bournemouth, England, United Kingdom

• Responsible for delivering food orders from the kitchen to customers' tables rapidly and accurately• Ensure all dishes have correct ingredients/request before delivering to customers• Decorate dishes before delivering to customers’ tables• Ensure all kitchen stocks are ready for next day• Assist setting up tables before service with appropriate utensils, napkins and decorations• Handle various requests from Chef

Dorchester, England, United Kingdom

• Greeting and serving customers• Provide detail information on menu• Handle telephone order• Cashier clerk

Foundation Degree, Hospitality And Tourism Management

Diploma, Travel And Tourism