Kritika Kumar Email & Phone Number

Hello, my name is Kritika Kumar, and I am a dedicated professional with a strong background in brand marketing, public relations, growth marketing, and customer services within the luxury industry. I hold a Bachelor's degree in Commerce from Amity University, Noida, and have further pursued my postgraduate studies in Post Graduation Diploma in Luxury Management at Luxury Connect Business School, Gurgaon.Throughout my academic journey and professional experiences, I have developed a deep understanding of the nuances of luxury brand marketing and the importance of exceptional customer service. My passion lies in leveraging strategic marketing techniques to enhance brand awareness, drive growth, and foster positive customer experiences.I have had the privilege of working as an agent at Teleperformance, where I interacted with a significant volume of customers on a daily basis. In this role, I honed my customer service skills and gained expertise in addressing customer inquiries, resolving billing and payment issues, and ensuring overall customer satisfaction. My ability to effectively communicate, empathize, and find solutions has allowed me to consistently exceed customer expectations.I am confident in my ability to contribute to the success of any luxury brand through my knowledge of brand marketing, public relations, growth marketing, and exceptional customer service. With a keen eye for detail and a proactive approach, I am capable of developing and implementing innovative marketing strategies, building strong relationships with stakeholders, and driving brand growth.If you are seeking a dedicated professional who is passionate about the luxury industry and possesses a diverse skill set in brand marketing, public relations, growth marketing, and customer services, I would be delighted to discuss how I can contribute to your organisation’s success.