Kritika Murli Email & Phone Number

Fort Wayne, Indiana, United States

Houston, Texas, United States

- Primary point of contact for 9+ clients and manage communication process within Campaign Operations team- Trained clients to go self-service and developed scalable solutions to create 27+ versions/week- Redesigned internal documents to increase efficiency on documents for large retailers- Led multiple teams through successful implementations and onboarding to the platform- Helped migrate large retail clients to internal Workflow Tool- Developed processes for new accounts in alignment with best practices- Assisted in creating operational reports and dashboards for leadership

Houston, Texas Area

- Primary point of contact for 9+ clients and manage communication process within Campaign Operations team- Trained clients to go self-service and developed scalable solutions to create 27+ versions/week- Redesigned internal documents to increase efficiency on documents for large retailers- Led multiple teams through successful implementations and onboarding to the platform- Helped migrate large retail clients to internal Workflow Tool- Developed processes for new accounts in alignment with best practices- Assisted in creating operational reports and dashboards for leadership

Houston, Texas Area

- Primary point of contact for 9+ clients and manage communication process within Campaign Operations team- Trained clients to go self-service and developed scalable solutions to create 27+ versions/week- Redesigned internal documents to increase efficiency on documents for large retailers- Led multiple teams through successful implementations and onboarding to the platform- Helped migrate large retail clients to internal Workflow Tool- Developed processes for new accounts in alignment with best practices- Assisted in creating operational reports and dashboards for leadership

Indianapolis, Indiana Area

- Work within the Marketing Cloud Email Application to help provide support to customers- Execute email campaigns for millions of subscribers- Work within our MobileConnect application to execute adhoc SMS messages to customers- Perform quality checks on emails to ensure they're correctly built- Segment all data to provide proofs of the content and schedule the emails/SMS for deployment

Indianapolis, Indiana Area

-Assist on developing performance benchmarking tools, ROI/value analysis calculators, and owning content-Assist on development of a content library-Analyzed 32 billion sends and categorized them by purpose of email

Sevilla Area, Spain

-Create databases of contact information-Translate documents and informational brochures from Spanish to English-Create a competitive analysis for a new product launch-Create student profiles in English-Contact interested companies with information about our programs

Houston, Tx

-Coordinated all social media to increase Klout rating from a 19 to a 42-Increased web traffic to increase sales by 1%-Sent out direct mail advertising for promotional campaigns

-Coordinate the Qwanz Campaign for Indiana University Bloomington

Houston, Texas Area

-Created a Database to Improve Inventory Process-Managed Social Media-Supervised Event Setup-Created Flyers and Other Promotional Materials-Consulted with Clients

Bs, Marketing, Operations

Activities and Societies: American Marketing Association Indiana University Chapter, Phi Chi Theta Business Fraternity Zeta Eta Chapter.

Education record

Activities and Societies: Habitat 4 Humanity, DECA