Kim Rockquemore Email & Phone Number

Norwalk, Connecticut, United States

Cultivate relationships with customers and gain an understanding of business objectives to ensure the best client experiences. Identify potential business prospects within the client portfolio and upsell products/services. Develop and achieve short, medium, and long-term corporate goals in collaboration with clients. Collaborate with the marketing team and.

Norwalk, Connecticut, United States

Brought on board to strategically lead and develop customer success activities for a business start-up in the SaaS space. I direct customer interface operations, with focus on the delivery of service excellence.Critical to my success, has been the ability to partner with diverse stakeholders to align commercial strategies with business objectives as well.

Ridgefield, CT

Led the turnaround of an underperforming non-profit organization, involving the development of strategic and tactical business plans to avoid liquidity, with full P&L accountability.My ability to engage fully with key stakeholders to effectively manage expectations as well as motivate the team through a challenging period of change ensured successful.

Ridgefield, CT

Strategically led marketing and business development activities to engage with patrons, promote events and facilitate sustainable membership growth. Core responsibilities included market, trend and performance analysis, marketing budget management (of $375K total annual budget) and the development of engaging marketing actions and plans. I ensured a clear.

Greater Chicago Area

Delivered targeted marketing content and promotional activities for a reputable regional entertainment business. This included leadership of E-commerce sales via the company website and 3rd party platforms.Selected contributions include… - Project managed over 50 successful events from the initial design and planning stages through to event delivery.