Kristen Svarstad Email & Phone Number

United States

I currently manage all end to end operations for Macy’s, JC Penney, QVC & HSN

Atlanta, Georgia

I provided forecasting for Floor Samples weekly for both brands to Operations and upper management. Project Manager over all Alternate Line Assignments and in charge of all customizations including accuracy, timing and coordination between Sales, Marketing, New Product Development team and approvals from leadership team. Additionally served as main point.

Shared Services Center

• Leadership, Support and Partnership with other Supervisors to help guide training of new employees and help create SSB standards specific to the new Shared Services Center.
• Collaboration with multiple depts. (Finance, RBAC, Sales, IT, etc) to help ensure success.
• Constant prioritization of tasks/duties throughout the day based on management requests, other department needs, employee needs and escalated issues.
• Work with upper management on concerns about current processes or failures and address root cause analysis and offer solutions in real time.
• Presentations to many internal customers as Subject Matter Expert to alleviate concerns that stem from the new centralized Shared Services Team.
• Collaborate with many levels of management to help define current vs. future state and help formulate that into FAQs for Sales and other internal customers.

Charlotte, North Carolina Area

• Production Control
• Train replacement for this role with all learned knowledge and assist with continuous improvement training as needed
• Manage work flow to the floor through ticket production
• Ensure accuracy of labels and medallions to ticket
• Order all labels and medallions for daily production
• Label/Medallion Cycle Count to ensure correct on hand supply Walmart Accounts

2045 Peachtree Rd Suite 200 Atlanta, GA 30309

• Supervision of front office, pharmacy and aesthetic staff (approximately 10-15 associates)
• Match up invoices from vendors to payments and ensure accuracy in remittance and filing of supporting documentation
• Assist with payroll, editing employee hours, setting up new employees in time keeping system
• Pro-actively observe employee issues and creatively resolve problems and implement changes
• All new hiring functions including interviewing, new hire paperwork, reference checks, background checks, time clock management, benefit questions, etc.
• Work with outside vendors to review and implement new procedures into the office

• In charge of all billing for the Staffing department, using Project A
• Created client invoices and purchase orders to pay contractors
• Work with clients and candidates on getting weekly authorized timesheets and invoices
• Initiate contracts with temporary employees
• Research and recommend new sources for active and passive candidate recruiting
• Build networks to find qualified passive candidates

• Utilized communication skills to develop rapport with Hiring Authorities and Job Seekers
• Cold Called into all types of companies to locate Job orders
• Recruited and interviewed applicants
• Work closely with candidates throughout the hiring process to ensure acceptance when offer is made