In my current capacity, I am managing the B2C, B2B and D2C sales and growth division of Exam Prep segment.↳ 𝗣&𝗟 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 : Leading a team of Managers and Senior Managers to drive Sales & RetentionBusiness of Aakash & Exam Prep segment, managing a book of around 300 Cr.↳ 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗮𝗻𝗱 𝗺𝗮𝗿𝗸𝗲𝘁 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 : Delivered groundbreaking initiatives to revolutionize product offerings, established a D2C model, and conducted strategic pricing analysis. These efforts propelled Aakash & Exam Prep to achieve market leadership while recording remarkable growth rates of 120% in offline business and a staggering 180% in online business.↳ 𝗦𝗽𝗲𝗮𝗿𝗵𝗲𝗮𝗱𝗲𝗱 𝘁𝗲𝗮𝗺 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 : Spearheaded the strategic expansion plan via B2C and B2B channels , leading to a 70% growth in the Inside Sales Team and generating a 40% increase in sales revenue within the initial quarter and establishing the company's presence in competitive regions including UAE.↳ 𝗖𝗿𝗼𝘀𝘀-𝗳𝘂𝗻𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝘁𝗲𝗮𝗺 𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 : Developed and executed a comprehensive training program for new hires, reducing ramp-up time by 50% and significantly improving sales team productivity, implemented Salesforce CRM system that improved post sales lead tracking and retention forecasting accuracy by 35%, enabling more strategic PnL management & led the development and execution of an experiences charter, significantly boosting Net Promoter Score NPS for Test Prep products.↳ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗽𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗮𝗻𝗱 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆 : I made sure to give equal attention to both online and offline channels at Aakash & Exam Prep Division through key initiatives including the evolution of product offerings, implementation of refund policy & strategic pricing analysis resulting in a 15% increase in average revenue per new user.

↳ Built and managed the expansion of Aakash sales vertical from scratch generating over 800 Cr in annual sales through effective B2C & B2B partnership channel management and customer engagement strategies.↳ Renovated the i-acst scholarship exam that increased sales channel revenue by 30% within the first year, enhancing product distribution and market penetration.↳ Led the turnaround of underperforming teams, achieving a 15% sales increase in the first six months through strategic realignment and training.↳ Initiated a cross-functional team effort to address customer service issues, reducing complaint rates by 60% and improving NPS by 15%.↳ Led a data-driven approach to training program enhancements, utilizing feedback mechanisms to achieve a 95% satisfaction rate among sales team members and drive a 10% growth in average ticket size.

↳ Led a team of 25+ BDRs contributing to 15 Crores annually in sales through effective team management and strategic B2B sales partnerships with schools.↳ Played a key role in Test Prep segment that resulted in a 20% increase in customer retention by enhancing product training sessions for clients.↳ Facilitated successful negotiations with clients, securing deals that were 15% above the average ticket value with an ARR of 1.5 Cr as a Senior Associate.