Kristen Workman Email & Phone Number

Remote

Remote

Fresno, California, United States

• Created training documentation and Standard Operating Procedures for E&J Gallo planning and winemaking software using TWI standard formatting
• Edited existing documentation to TWI standard formatting
• Authored 500+ page Supply Chain training manual
• Collaborated with Analysts and other SMEs throughout document creation process
• Managed documentation using MS Word, Excel, and Microsoft Teams
• Simultaneously managed multiple projects with varying deadlines

Fresno County, California, United States

Handled all scheduling for 4 agent real estate team.Planned and created all for sale listings, including writing description, accurately filling out data, and organizing photos.Communicated daily with real estate agents, loan officers, and escrow officers both on the phone and through email.Helped facilitate all aspects of the escrow process for all.

Fresno, CA / Remote

- Responsible for proofreading and editing large documents used as installation and instruction manuals for technicians in the field.- Create clear and simplified documentation for all hardware and software, following a specific format.- Confer regularly with my team, from technicians to the CEO, to ensure all information documented is accurately and.

Fresno, CA

- Enter receiving information for all textbook and merchandise orders.- Contact vendors for missing and damaged book issues.- Partner with department coordinators over order discrepancies.- Use Excel to track entered orders and log vendor calls.

Fresno, CA

- Created text content and wrote voiceover scripts for social media advertising. - Researched local companies to create appropriate content.- Worked with my team to determine the appropriate content for specific clients.- Proofread existing content for readability, and updated when necessary.

Fresno, CA

- Managed staff of up to 4 cashiers, setting goals and helping staff achieve them as well as delegating tasks as needed.- Created merchandise displays behind registers and maintained them to improve sales in the department.- Implemented procedures to improve the efficiency and productivity of the department.- Trained new employees on essential job.

Master Of Arts (M.A.), Education

Html & Css

Bachelor Of Arts - Ba, English