Kurt R. Email & Phone Number

San Francisco, Ca, Us

I help teams succeed by promoting a quality mindset, end user empathy and testing sustainability through better software QA practices.

San Francisco, Ca, Us

Software Quality Advocate - Contributing to the team to create the best SaaS Application Performance Management product. - Closely working with engineering teams to help promote good code and the best customer experience. - Making test cases fun and easy for engineers by creating useful tools and processes for manual and automated testing. - Promoting exploratory testing by example. - Increasing awareness about the hazards and costs of technical debt.

Portland, Or, Us

• White/Black box testing, User Interface functionality & usability, regression, functionality, acceptance, compliance, compatibility, ad hoc, and stress testing. • Bug Tracking and test plan creation. • Working closely with Recon, Technical Support and Client services to solve solutions related to customer's issues and escalations.• Coordinated with engineering and operational departments to assure satisfaction with product requirements. • IE, FF, Chrome, Safari, iPhone, Android and Blackberry UI testing. • Supplied testing for Solaris, Redhat and Windows software platforms installations. • Interacted with system developers and customer support in order to facilitate resolution of reported bugs and escalations. • Participated in dozens of major, minor and hot fix software and SaaS releases. • Created test environments and test plans for Asian and European versions of Windows including localization, Shift-JIS and UTF. • Responsible for the process improvement of test plans, QA automation and requirements management. • Website security testing – input field validation, SQLi, XSS and cookie tampering. • Setup software and hardware testing environments for QA, Documentation, Tech Support and Dev using VMware. • Database information integrity testing - SQL and MySQL.• Contributed to the Mobile, Streaming, WAP development and testing. • Helped manage and train our off-shore QA teams from China, India, and Ukraine in our software products and testing processes.

I have been assisting the ShiftLabs team with QA test plans and product knowledge of the Webtrends software.

Houston, Texas, Us

Define and develop testing plans and procedures. Test products for functionality, usability, and bugs. Black box and white box testing. Apple, Solaris, Redhat and Windows platform usage. Interface with System Developers and Customer Support in order to facilitate resolution of reported bugs.Operating Systems• Microsoft Windows Servers• Redhat Linux, Sun Solaris• Macintosh OS X.Hardware• Cisco, 3Com, Linksys, & Extreme IP managed routers and switches.Software• SNORT Intrusion Detection and packet sniffing.• Microsoft Applications: Office, Project, Visio, Developer Studio, Front Page & Terminal Server

Us

Quality Assurance Engineer for Streaming Media Content Davison. Test plan and test case creation for high-end streaming media servers. Also performed test lab duties which included maintenance, setup, upgrades, hardware and software installations.Operating Systems• Microsoft Windows Servers• Sun SolarisHardware • Sun Enterprise and Sun Netra (telco-class) servers.• Network Appliance terabyte storage subsystems.• Wifi, Single/multi-mode optical and copper cable management.Software• Real Networks RealServer, Microsoft Windows Media Services & Darwin media servers.• Macromedia Dreamweaver & Flash.Enron. ask why.

Hydrogen cracking reactor needs software to control its functions. Labview programming help accomplish our goals with simplicity and robustness. Many types of DAQ systems were implemented. This is still an on-going project.Hardware• Electronics lab test equipment and data acquisition products.• DMM, Oscilloscope, frequency generators and counters, function generators, intermediate digital and analog circuit design.Software• National Instrument’s LabView, NiDAQ & Application Builder. • PHP, HTML and batch scripting.

I provided contractual support and service for a small CAD design firm. Duties included light Novell administration, computer repair/troubleshooting, software installation and product purchasing.Software• Workstation software: Norton Ghost, Adobe Acrobat, Photoshop, Norton Anti-Virus.

Control system design for environmental remediation firm. Projects consisted of R&D, manufacturing and maintenance of systems designed to clean drinking water (arsenic/nitrates), bio-remediate sewage, heavy metal removal from soils and vacuum-extraction of oil/fuels from soil.Hardware • Electronics lab test equipment and data acquisition products. • DMM, Oscilloscope, frequency generators and counters, function generators, intermediate digital and analog circuit design. Software • National Instrument’s LabView, NiDAQ & Application Builder. • PHP, HTML and batch scripting.Just a few of the projects I was a part of.* Chromium Soil Removal from Navy Base in Alameda, California.https://frtr.gov/costperformance/pdf/Alameda_EK.pdfhttps://frtr.gov/costperformance/profile.cfm?ID=5&CaseID=5* In-situ process for the extraction of nonaqueous phase liquids (NAPL) at Pearl Harbor, Hawaii.http://nepis.epa.gov/Adobe/PDF/30006HQV.PDF

Research and Developement for a simple muscle measurement device which would be used as a fitness tool to show performance improvements.

Garbage In, Good Parts out.I was responsible for sorting out large volumes of mystery personal computer parts per month. We would get pallets of unknown PC devices which would require QA, QC and packaging for consumer purchase. The final step in this process was selling our wares to the public via weekend computer swap meets and shows throughout the SF Bay Area.

I provided solutions and support for a small Pharmaceutical office. Duties included upgrading systems, offsite archiving, desktop support and light networking projects.

Small-time computer shop run by business owners who were more pre-occupied in their exotic cars rather than their side business. I almost bought this small-biz but got some good advice from a dear friend right before I wrote the check. I was the last line of defense for dealing with screaming, irate customers who had been fandangled by the owners. ugh.

In the time of XT & AT computers, the 8-bit life was simple. Low level format an MFM 10MD HD and wait 2 hours. I worked for female-minority business which also made my first real-world job a fun experience.