Krutrth Ganatra Email & Phone Number

Irving, Texas, United States

• Led three diverse projects, including two ongoing initiatives and the successful launch of a new startup venture• Created, and tailored project proposals with objectives, tech specs, and timelines. Set milestones, ensured clearcommunication, and conducted data analysis for status reports• Proactively communicated with clients to address their issues reducing the number of support tickets by 30%, and organizing regular meetings to confirm project timelines• Implemented a daily Quality Assurance (QA) test, resulting in a 20% surge in productivity and a £5000 reduction in operational costs

India

• Led cross-functional team in full-cycle product development, managing 5 members for HRMS development and conducting Scrum meetings for a 10-member team• Collaborated with product owners and stakeholders to define product requirements and prioritize features using Agile project management practices, augmenting to a 60% increase in development productivity• Oversaw requirement gathering, process analysis, and software development lifecycle (SDLC) and created functional design documents and Agile project management practices that led to an increase in 40% overall productiveness

San Francisco, California, United States

• Led global cross-functional team in driving Splunk Cloud SaaS Operations, orchestrating end-to-end delivery with Cl/CD tools and automating cloud infrastructure• Managed Day 0/1 Operations, employing infrastructure code management for efficient geographic application deployment, ensuring critical service availability and performance• Orchestrated Splunk core deployments, ensuring compliance, and directly liaised with clients for SSL certificate management• Acted as primary contact for customers during weekends, addressing security events, providing support, managing accounts, and overseeing incident response• Managed infrastructure changes, version upgrades, migrations, app installations, and configurations for clients

India

During this apprenticeship worked on textract library and improved the proficiency by 20% for extracting the data from the scanned reports

India

•Acquired practical skills in configuring and resolving issues with diverse networking devices, refining proficiency in deploying VLANs and routing protocols, while prioritizing network security measures•Demonstrated adept collaboration within the team, highlighting the significance of clear communication and cohesive teamwork in overseeing intricate network infrastructures, alongside exploring cutting-edge technologies including SDN and cloud-based networking solutions.

India

•Spearheaded a three-month cadet ship marketing campaign, enhancing Internshala's visibility across diverse online and offline platforms. Emphasized its pivotal role in student internships and diverse course offerings•Enabled team members to cultivate brand loyalty, resulting in an impressive 11% increase in enrollment for the loyalty program

India

•At the end of the internship chosen as one of the top 500 candidates all over India by JIO among more than 2000 students who did internship•Successfully completed an intensive five-week training program, specializing in field surveys, client engagement strategies, and persuasive communication techniques•Demonstrated mastery in conducting field surveys, utilizing skillful persuasion methods and effective communication strategies to actively involve clients and collect pertinent data

India

•Developed a solid understanding of hardware components, including troubleshooting and assembling PCs, as well as configuring routers, switches, and firewalls to optimize network performance.•Learned hardware diagnostics, rectification, and designed secure, efficient network architectures with senior engineers' guidance.

Masters, Information Technology Management

Relevant Coursework: Agile Project Management, Customer Relationship Management and Advance Statistics and Data Science

Bachelor Of Technology, Computer Engineering

Relevant Coursework: Data Structure, Design and Analysis of Algorithm, Probability and Statistics, Programming, Creativity, Problem.