Kyle Warner Email & Phone Number

Greater Minneapolis-St. Paul Area

St Louis Park, Mn

Manage Adtaxi St Paul Ad Operations team.- Created and implemented a structured one on one meeting strategy with team members: checking status, creating opportunity for the team member to bring their own agenda items, establishing and working toward goals, and addressing concerns or issues. - Advocated for team members’ professional development by aligning goals with SMART strategy.- Championed for team members’ professional advancement by highlighting specific wins with… Show more Manage Adtaxi St Paul Ad Operations team.- Created and implemented a structured one on one meeting strategy with team members: checking status, creating opportunity for the team member to bring their own agenda items, establishing and working toward goals, and addressing concerns or issues. - Advocated for team members’ professional development by aligning goals with SMART strategy.- Championed for team members’ professional advancement by highlighting specific wins with achieved goals and corporate expectations. - Developed training materials for a company-wide CRM platform shift. - Facilitated multiple team sessions to introduce and train new users on Salesforce. - Developed new company workflows within Salesforce, effectively merging existing billing practices with newly launched technology and processes. - Leveraged expert change management strategies to maximize company adoption to new processes. - Trained new employees on Salesforce, workflow, and best practices for efficient adoption. Show less

Greater Minneapolis-St. Paul Area

Digital advertising sales, strategy, campaign creation and management across multiple platforms.- Developed personal tracking document to manage book of business and effectively communicate forecast to superior.- Monitored campaign progress and implemented successful optimization tactics.- Interfaced directly with clients to establish campaign goals then executed advertising strategy to exceed those goals thereby retaining business and adding to Adtaxi… Show more Digital advertising sales, strategy, campaign creation and management across multiple platforms.- Developed personal tracking document to manage book of business and effectively communicate forecast to superior.- Monitored campaign progress and implemented successful optimization tactics.- Interfaced directly with clients to establish campaign goals then executed advertising strategy to exceed those goals thereby retaining business and adding to Adtaxi profitability.- Coordinated with multiple internal teams to ensure prompt and accurate implementation of tactics.- Presented monthly performance reports directly to clients, illustrating digital advertising value, highlighting potential growth opportunities, and immediately addressing all questions and concerns. Show less

Greater Minneapolis-St. Paul Area

Digital advertising campaign creation and management across multiple platforms and vertical alignments. - Developed new market research strategy and template for team using multiple in-house tools and demonstrating template effectiveness during use in pre-sale preparation.- Co-created weekly pacing reports to monitor the status of campaigns and allow for the immediate implementation of campaign optimization tactics.- Created monthly performance report templates that… Show more Digital advertising campaign creation and management across multiple platforms and vertical alignments. - Developed new market research strategy and template for team using multiple in-house tools and demonstrating template effectiveness during use in pre-sale preparation.- Co-created weekly pacing reports to monitor the status of campaigns and allow for the immediate implementation of campaign optimization tactics.- Created monthly performance report templates that feature a return on ad spend in order to connect campaign performance metrics to client profitability. - Interfaced directly with clients to establish campaign goals then executed advertising strategy to exceed those goals thereby retaining business and adding to Adtaxi profitability. - Presented monthly performance reports directly to clients, illustrating digital advertising value, highlighting potential growth opportunities, and immediately addressing all questions and concerns. Show less

Lavista, Ne

In-bound customer service agent specializing in the PayPal Debit Card. - Recognized for customer service best practices based on key metrics regularly being met and exceeded. Improved customer feedback ratings that lead to cost-savings to PayPal.- Elected Customer Service Champion by management. - Provided training for other team members on improving customer service experience by increasing resolve rate and customer satisfaction within the required handle-time thereby… Show more In-bound customer service agent specializing in the PayPal Debit Card. - Recognized for customer service best practices based on key metrics regularly being met and exceeded. Improved customer feedback ratings that lead to cost-savings to PayPal.- Elected Customer Service Champion by management. - Provided training for other team members on improving customer service experience by increasing resolve rate and customer satisfaction within the required handle-time thereby improving PayPal profitability. - Resolved customers’ inquiries regarding PayPal processes and procedures. Show less

Secured Credit Card online marketing development and implementation.- Rebranded and evolved the Secured Credit Card email marketing strategy that created a measurable increase in email efficacy using CTR but more importantly application conversion rate.- Exceeded industry standard for CTR of 25% by 15% and increased conversion rate by 10%.- Individualized marketing message for multiple Secured Credit Card co-brands by using their brand identity to reach a broader… Show more Secured Credit Card online marketing development and implementation.- Rebranded and evolved the Secured Credit Card email marketing strategy that created a measurable increase in email efficacy using CTR but more importantly application conversion rate.- Exceeded industry standard for CTR of 25% by 15% and increased conversion rate by 10%.- Individualized marketing message for multiple Secured Credit Card co-brands by using their brand identity to reach a broader audience resulting in a higher volume of quality credit card application approvals and greater profit to First National Bank of Omaha and its co-brands.- Developed a micro-site hub to which email marketing traffic is directed. This increased Secured Credit Card product feature awareness and resulted in a higher volume of quality credit applications and approvals bringing the company higher revenue. Show less

Digital display advertising campaign creation and trafficking on Yahoo Canada properties across multiple vertical alignments.- Lead the Canada Campaign Management team by training recently transferred CMs on the nuances of Canadian business on Yahoo, Inc properties.- Expertise in providing alternative solutions in tactical display advertising sales to meet customer deliverables increasing customer loyalty and trust and fostering return business and higher advertising revenue.… Show more Digital display advertising campaign creation and trafficking on Yahoo Canada properties across multiple vertical alignments.- Lead the Canada Campaign Management team by training recently transferred CMs on the nuances of Canadian business on Yahoo, Inc properties.- Expertise in providing alternative solutions in tactical display advertising sales to meet customer deliverables increasing customer loyalty and trust and fostering return business and higher advertising revenue. - Created and developed training manuals for new and existing campaign managers to provide uniform and accurate information that resulted in quality of information and turn-around time improvement by 33%.- Created and developed communication templates for Account Management sales team. This provided accurate and organized information required by the Campaign Management team, resulting in streamlined interfacing while guaranteeing efficiency and uniformity in timeline management, support expectations, implementation tactics, and post-launch sales opportunities. This cemented trust in the Campaign Management team, directly facilitated SLA improvement of 33%, and positively impacted Yahoo, Inc profitability. Show less

Import daily investment advisor portfolio transaction and position files. Maintain accurate database balances with in-house developed software and performed back-office data reconciliation.- Co-developed with management an early-hours position to meet client needs across multiple time zones this improved turnaround and response times for Orion accounting analysts in servicing Orion clients.- Work across multiple teams to provide prompt and consistent support for early hour file… Show more Import daily investment advisor portfolio transaction and position files. Maintain accurate database balances with in-house developed software and performed back-office data reconciliation.- Co-developed with management an early-hours position to meet client needs across multiple time zones this improved turnaround and response times for Orion accounting analysts in servicing Orion clients.- Work across multiple teams to provide prompt and consistent support for early hour file availability. Show less