Krystal Sprouse Email and Phone Number
I am a business professional with a combined total of 10 years in Human Resources and executive administration. My experience with talent acquisition, benefits administration, employment law compliance and accreditation compliance makes me an asset to any field. Additionally, my strong communication, attention to detail, and organization only further contributes to my extensive skillset. I am adept at managing multiple deadlines, working under pressure and problem solving with limited resources, and working well in fast paced environments. I'm currently the Human Resources Director at Bridging the Gap Family Services, a behavioral and mental health provider that provides a variety of mental health and substance abuse services to individuals in need in the Northern Virginia and Richmond areas. Bridging the Gap Family Services has been in operation for 10 years, and is Joint Commission accredited and certified. I have been the Human Resources Director with Bridging the Gap Family Services for 6 years, and was the sole administrator for the company for approximately 4 years. I am responsible for all office management and administrative tasks, as well as all Human Resources related duties. A few of the major tasks I oversee are billing and payroll for both locations, manage credentialing and contracting with different Managed Care Organizations, employee hiring and onboarding, benefits administration and management, as well as employee file chart compliance with regulations set by the State of Virginia, the Department of Behavioral Health and Developmental Services, and the Joint Commission. I utilize my skills in compliance to maintain the company's licensed status with the Department of Behavioral Health and Developmental Services and the accreditation status with the Joint Commission, as well as compliance with all state and federal employment laws, and my experience with benefits administration and management to ensure employees understand their rights and the benefits offered to them. I also work closely with a team of clinicians on a daily basis to ensure all aspects of the agency are operating at full capacity and efficency.
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Human Resources DirectorBridging The Gap Family Services Feb 2018 - PresentRichmond, Virginia, United States- Oversee all Human Resources tasks for two office locations- Direct support to executive leadership team- Compliance with employment law as well as accreditation and state regulations- Policy and Procedure management and writing- Payroll and billing for all clients and services, and all employees-Benefits administration for all employees -
Executive Administrative AssistantCompass Group Jul 2017 - Feb 2018Richmond, Virginia, United States- Provide executive level support to district and site managers- Process payroll and manage timekeeping for 250+ employees- Manage calendar coordination, travel arrangements and project planning for executive team- Manage personnel files, onboarding, and benefits administration for new employees- Office management for multiple locations- Oversee worker's compensation and unemployment requests and interviews -
Patient Service RepresentativePatient First Medical Center Oct 2014 - Jul 2017Fredericksburg, Virginia, United States- Receiving patients and registering his/her complaint in an online medical record system- Documenting and verifying all patient demographic information and PHI in medical record- Greeting patients and handling any patient inquiries and concerns, including any billing/insurance questions- Assisting with the training of new employees- Handle multi-line telephone system, including multi-line transfers, holds, and voicemails- Ensuring Quality Assurance on all demographic information input into medical record by other employees - Collecting cash, check and card payments made by patients, and doing a daily deposit- Handling patient complaints in a calm, professional manner, while still following company policy- Filing and documenting consult notes, medical records, referrals, prescription requests, and insurance inquiries, as well as any incoming faxes.- Opening and closing center, and maintaining a clean environment including the lobby, entry way, three front office desks, and sign in station. -
Front Desk ReceptionistSalon 730 Jun 2014 - Sep 2014Fredericksburg, Virginia, United States- Greet all guests with a professional, welcoming demeanor and ensure the comfort of guests as they wait for appointment time and handle all inquiries- Notify all stylists of their guest’s arrival in a timely manner- Handle multi-line telephone system, as well as a complex computer software program to schedule, cancel, change, and confirm all appointments- Handle all check, cash and credit transactions, as well as tips for stylists- Take messages and relay them in a timely manner to the proper personnel- Manage a full scheduling system and schedules for 20+ stylists- Receive and sort mail, as well as sign for & track multiple package deliveries- Print, run and track multiple reports for the register, including sale/retail history, appointment cancellations and history, payment history, etc.- Maintain exceptional cleanliness of front desk area- Responsible for opening and closing salon, and performing all opening and closing procedures, including opening and closing cash drawer, as well as cash deposits
Krystal Sprouse Education Details
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Business Administration And Management, General
Frequently Asked Questions about Krystal Sprouse
What company does Krystal Sprouse work for?
Krystal Sprouse works for Bridging The Gap Family Services
What is Krystal Sprouse's role at the current company?
Krystal Sprouse's current role is HR Director.
What schools did Krystal Sprouse attend?
Krystal Sprouse attended Northern Virginia Community College.
Who are Krystal Sprouse's colleagues?
Krystal Sprouse's colleagues are Teresa Ogle, Kia George, Genevieve Bray, Therrel Santana.
Not the Krystal Sprouse you were looking for?
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2gmail.com, agapiservices.net
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Krystal Sprouse
National Client Services Manager, Providing Value As A Service With Professional Support To Help Drive Customer SuccessGreenville-Spartanburg-Anderson, South Carolina Area1applya.com -
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