Krystal Ip Email & Phone Number

Seattle, Wa, Us

Bellevue, Washington, Us

San Francisco, California, Us

• Led the security authentication design initiative from ideation to launch by aligning product and security roadmaps, translating FedRAMP requirements into design specifications, and obtaining certification, resulting in a 10% customer base expansion.• Spearheaded the redesign of Authorium’s main product application by leading the design processes for notifications, tasks, and user settings, and collaborating with engineering, product management, QA, and customer success teams.• Defined and implemented a design system in Storybook with engineering, optimizing the development process and ensuring design consistency across the product.• Shipped the Intake Requisition product for a California state agency through customer discovery and iteration on prototypes, securing renewals from key customers that led to a new net revenue of $1M.• Partnered with leadership and external stakeholders to align the government procurement product strategy with user needs, contributing to $10M incremental revenue.

• Redesigned the onboarding experience and increased teacher engagement by 25% through an end-to-end design process from ideation, research, prototyping, user testing and launch.• Owned and simplified the assignments web flow, impacting 75 teachers and 2,500 students. • Partnered with engineering to facilitate high-quality design implementations, solicit feedback, articulate design decisions, and advocate for design thinking.• Collaborated closely with leadership and other key stakeholders to align the E-Learning product strategy with user needs, present and communicate design decisions, and actively contribute new processes.

• Delivered and crafted a web social platform, dashboard, and component library in 8 weeks to help 2 Fortune 500 companies build and manage their Web3 presence.•Delivered and created a web onboarding and conversion prototype in a two-sided mentor/mentee marketplace within 4 weeks.• Rapidly iterated and validated designs by collaborating with cross-functional teams and collecting feedback through formal design reviews, presentations, and testing.• Drove $10,000 in gross revenue by conducting user research, defining information architecture, improving data visualization, and designing wireframes, mockups, and prototypes.

New York, Ny, Us

• Tested, synthesized and documented clients’ ERP platform data to provide senior-level management recommendations to reduce IT risks and improve control environments.• Partnered cross-functionally (internal and external) with IT, finance, and engineering clients to provide financial audit support and conduct user acceptance testing.• Led a team of 4 offshore contractors to support client deliverables.• Served as a point of contact for high profile SaaS, software and semiconductor industry clients and assisted them with various compliance projects, including SOX audits, Real Time System Assessments and SAP RAR implementations.• Worked with software and systems such as: multiple SAP instances, SQL, Tableau, JIRA, Salesforce, UiPath, AWS, ServiceNow, OKTA and Excel.

New York, Ny, Us

• Assisted in the execution of various client projects that primarily focused on the implementation of multiple ERP systems such as SAP.• Evaluated the design and effective of various system controls across the client's business cycle. • Supported the advisement of clients on practices regarding governance, risk and compliance.

London, Gb

• Selected to attend a conference focused on developing leadership and communication skills.• Interacted closely with EY professionals while exploring potential career paths and EY's culture.

London, Gb

• One of 280 students selected across North America to participate in EY's Emerging Leaders Summit.• Participated in interactive skill development workshops, networking events and professional panels hosted by EY's global leaders.

Bachelor’S Degree, Management Information Systems

Certificate, Ux/Ui Design

Study Abroad