Responsible for update & verification processes for new healthcare applicants via primary source verifications, assisting clients with the addition of these providers, and additional tasks as requested.

Responsible for verifying proper documentation provided for onboarding medical professionals into the Advantmed network in a timely manner, client specific documentation processing, provider database management, direct communication with credentialing vendors and management. Additionally responsible for proper client documentation and ensuring clear communication is maintained for client and internal audit processes.

Responsible for verifying proper documentation provided for onboarding medical professionals into the Advantmed network in a timely manner, client specific documentation processing, provider database management, direct communication with credentialing vendors and management.

Responsible for scheduling drug & alcohol testing events for clients while providing coverage confirmation to client representatives. Additionally, I formulate random selection mechanisms for client drug testing programs, demonstrate the ability provide guidance for DOT 49 CFR Part 40 regulations pertaining to drug & alcohol testing, maintain client program reporting mechanisms & relationships between client scheduling contacts and scheduling team.

Responsible for the receipt & dispersed of sales inquiries for meeting space and group arrivals, data entry of group rooming lists & room blocks via property management system, quality control & posting of Banquet Orders for group & meeting space, as well as assisting Sales Manager & Sales Coordinator with minor tasks.

Responsible for maintenance of positive customer service experiences for all new and existing clients, ability to provide guidance for DOT49 CFR Part 40 regulations pertaining to drug & alcohol testing, maintaining client accounts for drug & alcohol collections, and obtain requested documentation to ensure client records updated. Assisted with billing inquiries from company facilities to ensure proper client invoicing, receipt of sales inquiries and dispersal to sales team, maintaining up-to-date collector records to ensure ability to complete collections for drug & alcohol testing, assist Accounts Receivable team with outstanding invoice reconciliation, ensuring results are provided to clients in a timely manner, & scheduling collections for multiple clients.

Responsible for scheduling drug & alcohol testing events for clients while providing coverage confirmation to client representatives. Additionally, formulated random selection mechanisms for client drug testing programs, demonstrate the ability provide guidance for DOT 49 CFR Part 40 regulations pertaining to drug & alcohol testing, maintain client program reporting mechanisms & relationships between client scheduling contacts and scheduling team.

Responsible for provision of positive customer service experience, guest reservation assistance, receipt of incoming telephone calls through multi-line console, data entry of bookkeeping information for Front Office management. Assisted with Accounts Receivable through prompt delivery of client invoices and follow-up of outstanding account balances, minor housekeeping of common areas, new guest services staff training, receipt & dispersal of sales inquiries for meeting space and group arrivals. Also responsible for data entry of group rooming lists & room blocks via property management system, quality control & posting of Banquet Orders for group & meeting space, as well as assisting Sales Manager & Sales Coordinator with minor tasks.