I am a driven IT professional with a deep passion for technology and a specialization in frontend development and high-level technical support. My experience has honed my skills in various web development technologies and frameworks including HTML, CSS, JavaScript, PHP, and Node.js, making me an adept frontend developer.At Trusted Shops GmbH, I provided expert 2nd level technical support, where my responsibilities included debugging complex web-based issues, supporting customers' technical needs, and constantly enhancing processes to improve customer experience. This role allowed me to leverage my development skills in real-time to solve pressing technical problems.In other roles, I successfully coordinated tasks, ensured the smooth functioning of information systems, and provided technical support for company branches. I also demonstrated my frontend capabilities by creating engaging advertising animations and managing websites, resulting in high user satisfaction and engagement.Being highly adaptable, I am not just confined to development or support roles. I have showcased my versatility by functioning as a Product Owner, coordinating and distributing tasks to elevate customer service standards and streamline business processes.Fluent in English, and Polish, my communication skills allow me to collaborate effectively in diverse teams and global environments. I am eager to continue my career in a challenging role that combines my frontend development expertise and high-level technical support experience to drive innovation and customer satisfaction.