Dealer Support Lead
CurrentProcess & revise sales orders for Domestic and International accounts. Collaborate with dealers and outside sales reps. Check inventory levels and provide quotes. Process claims for missing parts. Work with logistics to fulfill orders and get them scheduled. Collect down payments on orders. Provide mso's for dealers. Resolve any shipping and invoicing discrepancies. Update accounts contact information and assist with resetting dealers log ins. Answer emails and phone calls for dealer accounts & retail customers. Review & process co-op claims for 200+ dealers, answer any questions and notify dealers of any missing information.