Kris Singh Email & Phone Number

Remote

• Build & maintain course content in various Learning Management Systems (Blackboard, Canvas, Moodle, etc.)• Support internal and external stakeholders in navigating and utilizing Learning Management Systems effectively• Maintain user roles & permissions, ensuring proper access and security measures• Collaborate with cross-functional teams to integrate tools and platforms with Learning Management Systems• Provide technical support and troubleshooted issues related to the Learning Management Systems

In addition to items under Enrollment Coordinator:• Developed & created training and resource materials for team members.• Acted as a resource for both assigned and non-assigned partner teams.• Provided insight and analysis around applicant and partner trends and behaviors.• Worked in close collaboration with operational and student recruitment team members to support partner-specific objectives and admissions standards achieved through efficient utilization of systems, tools and workflows.

• Supported Operations Manager & Associate Partnership Director with internal and external day-to-day partner operations.• Managed enrollment services, processing admissions applications and governing institutional policies for assigned partner(s).• Collaborated with internal and external stakeholders to populate CRM & SIS with student data and ensure data accuracy/integrity.• Optimized workflow and improved position efficiency by 50%.

• Actively managed 30+ students’ data across multiple web-based applications• Developed and implemented effective lesson plans based on the analyzation of student data• Worked collaboratively with peers and other professionals to create effective goals that meetthe needs and abilities of all students• Analyzed student data in order to modify teachable material in order to maximizeunderstanding of learning goals

• Researched, planned, and assisted in implementation of school-wide technological initiative• Actively managed 30+ students’ data across multiple web-based applications• Developed and implemented effective lesson plans based on the analyzation of student data• Worked collaboratively with peers and other professionals to create effective goals that meetthe needs and abilities of all students• Analyzed student data in order to modify teachable material in order to maximizeunderstanding of learning goals• Created and introduced technology driven projects as well as identified and promptly resolved issues through coaching or tutorial design

• Provided expert solutions to customers on operational or maintenance aspects of equipmentand service-related issues• Followed up with customers to ensure resolutions were successful• Prepared reports for analysis of trends, services, and inventory maintenance• Adapted to a dynamic environment where scripts and procedures changed frequently• Maintained an outstanding level of professionalism during both face-to-face and over thephone interactions• Responsible for overseeing operations, inventory, and reporting