Kelsey Sanders Email & Phone Number

Austin, Tx, Us

Austin, Texas, United States

Austin, Texas

Austin, Tx

- Managed a 65 million dollar retail store of 200+ employees, including department managers.- Directed HR operations, including strategic workforce planning, performance management, staffing, payroll management and benefits administration.- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.- Implemented training programs for new and existing employees.- Monitored and handled all employee claims, including… Show more - Managed a 65 million dollar retail store of 200+ employees, including department managers.- Directed HR operations, including strategic workforce planning, performance management, staffing, payroll management and benefits administration.- Maintained company compliance with all local, state and federal laws, in addition to establishing organizational standards.- Implemented training programs for new and existing employees.- Monitored and handled all employee claims, including performance-based and harassment incidents.- Devised hiring and recruitment strategies for 200+ employee company; collaborated with department managers to assess needs.- Developed succession plans and promotion paths for all staff.- Recruited and trained internal candidates for potential management role opportunities.- Increased operational efficiency by leading staff development and business planning.- Supported community outreach campaigns by collaborating with local organizations and community groups.- Supported employee relations and performance management in eight stores as Human Resources District Resource of South Austin/San Marcos/New Braunfels area. Show less

Austin, Texas Area

- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. - Ensured that each guest's experience was positive, memorable and consistent. - Trained, coached and mentor staff - Drove organizational goals by effectively and efficiently identifying and solving complex strategy problems. - Enhanced operational success through effective staffing, strong training, adherence to food safety and sanitation regulations and… Show more - Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly. - Ensured that each guest's experience was positive, memorable and consistent. - Trained, coached and mentor staff - Drove organizational goals by effectively and efficiently identifying and solving complex strategy problems. - Enhanced operational success through effective staffing, strong training, adherence to food safety and sanitation regulations and well-timed customer service. - Developed and implemented a high-quality work environment as measured through employee satisfaction ratings. Show less

Katy, Tx & San Marcos, Tx

- Trained new team members on restaurant procedures, menu items and performance strategies.- Displayed enthusiasm and knowledge about the restaurant's menu and products.- Delivered quality service by providing a warm and welcoming environment.- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

San Marcos, Texas

- Facilitated group sessions and provided one-on-one support.- Assist students with reviewing course material and improving comprehension.- Led discussions and activities centered around course content.

San Marcos, Texas

- Mentor and supervised groups of 60 residents.- Created and implemented social, educational and recreational programs for residents.- Mediated and provided professional conflict resolution in a timely fashion.- Attended, participated and contributed to monthly staff meetings addressing resident needs.- Led by example through mature behavior consistent with university regulations and rules.