Karen Sanderson Email & Phone Number

Organized the creation and execution of global customer enablement onboarding strategy and team for Oracle Life Sciences Customer Success. This strategy, catering to 15 countries and offering support in 6 languages, embraced a blended learning approach to introduce customers to clinical trial software.Developed and executed a customer engagement strategy and monitored success against leading indicators, one of which resulted in 70+% quarterly increase in web traffic for online… Show more Organized the creation and execution of global customer enablement onboarding strategy and team for Oracle Life Sciences Customer Success. This strategy, catering to 15 countries and offering support in 6 languages, embraced a blended learning approach to introduce customers to clinical trial software.Developed and executed a customer engagement strategy and monitored success against leading indicators, one of which resulted in 70+% quarterly increase in web traffic for online community. Assessed and measured the effectiveness of training initiatives and consistently sought opportunities for improvement and innovation. Influenced 20% of pre-sales customers closing upon certification completion. Show less

Spearheaded the implementation of cloud-based technologies, such as Salesforce.com and Allego, to drive the realization of business objectives.Co-led a cross-functional team, conducting global needs analysis, cost assessments, and resource planning for a new global customer-facing Learning Management System. Orchestrated system configuration, implementation strategy, and worldwide rollout planning, successfully onboarding over 60K customers and receiving the Global Marketing Excellence… Show more Spearheaded the implementation of cloud-based technologies, such as Salesforce.com and Allego, to drive the realization of business objectives.Co-led a cross-functional team, conducting global needs analysis, cost assessments, and resource planning for a new global customer-facing Learning Management System. Orchestrated system configuration, implementation strategy, and worldwide rollout planning, successfully onboarding over 60K customers and receiving the Global Marketing Excellence Award. Increased new hire time-to-productivity by 40%, integrating immersive learning and introducing micro learning into the training curriculum. Show less

Pioneered the establishment of a novel sales enablement training position by recognizing an unaddressed need and subsequently formulating a compelling business case, which garnered the approval of senior executives. Successfully achieved readiness objectives while supervising live and web-based training within Salesforce.com.Leveraged Salesforce.com to create custom functionalities, fostering the development of highly productive and top-performing teams, including field sales and… Show more Pioneered the establishment of a novel sales enablement training position by recognizing an unaddressed need and subsequently formulating a compelling business case, which garnered the approval of senior executives. Successfully achieved readiness objectives while supervising live and web-based training within Salesforce.com.Leveraged Salesforce.com to create custom functionalities, fostering the development of highly productive and top-performing teams, including field sales and regional managers.Led the adoption and customization of Salesforce.com to support multiple business units, enhancingoperational efficiency and effectiveness. Show less

New Haven, Ct

Covidien

Surpassed sales quotas for various product categories, achieving a prestigious top-ranking position among 125 sales professionals.

Recognized with accolades, earning the titles of "Rookie of the Year" in 2006 and "President's Club" in2007, reflecting outstanding performance.

Ms, Molecular Genetics

Bs, Marine Science