Karen Sanderson Email & Phone Number

Experienced Senior Director of Customer Success Global Enablement & Engagement at Oracle,specializing in crafting and executing global customer onboarding strategies. Currently leadinginitiatives for Oracle Life Sciences Customer Success across 15 countries, offering support in sixlanguages through a blended learning approach to seamlessly introduce customers to innovativeclinical trial software.Known for driving impactful organizational change, I collaborate closely with internal stakeholders tochampion customer-centric learning methodologies. This ensures alignment with evolving needs,fostering a culture that prioritizes adaptability and customer satisfaction.My expertise extends beyond onboarding to encompass the development and measurement ofcomprehensive customer engagement strategies. Leveraging various communication channels,including podcast education series, newsletters, and online communities, I aim to elevate the overallcustomer experience and cultivate lasting partnerships.Committed to continuous improvement, I assess training effectiveness, while consistently seekingopportunities for innovation. Leading a global team of adult learning experts, I collaborate cross-functionally across the organization to enhance overall customer experience and engagement.Bringing a wealth of experience from roles at BD (Becton Dickinson) and Medtronic, I've supervisedsales training across diverse business units, implemented cutting-edge technologies likeSalesforce.com and Allego, and successfully fostered high-performing teams. Let's connect toexplore potential collaborations and discuss how my background can contribute to transformativeinitiatives.

Listed skills include Leadership, Adult Learning Methodologies, Team Building, Learning Management, and 26 others.